Want to see who topped the 2019 Best Software Awards?

Compare Aspect CXP Pro vs GrooveHQ

See this

comparison of Aspect CXP Pro vs. GrooveHQ
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 15 reviews. GrooveHQ rates 4.2/5 stars with 29 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Groove Free
$0 user/month
 
Groove Plus
$15 user/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 14 reviews)
8.0
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
9.0
(Based on 26 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 9 reviews)
9.3
(Based on 13 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 10 reviews)
9.3
(Based on 13 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 14 reviews)
8.6
(Based on 24 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 10 reviews)
8.1
(Based on 12 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 14 reviews)
7.2
(Based on 26 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
78.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
21.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
0.0%
 
Information Technology and Services
36.0%
Computer Software
27.3%
 
Hospital & Health Care
20.0%
Internet
11.4%
 
Airlines/Aviation
16.0%
Fund-Raising
6.8%
 
Telecommunications
8.0%
Marketing and Advertising
4.5%
 
Insurance
8.0%
Management Consulting
4.5%
 
Other
12.0%
Other
45.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Ronika C.
User

I really liked how clear the calls come through

Andrea C.
User in Events Services

The team at Groove is very intentional about their tool and very generous with their insights. The tool itself is very easy to use, has great features and a clean look. I love the different mail boxes, snooze feature, canned responses, ability to change...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

Gagandeep Singh S.
Administrator in Think Tanks

Support is a big challenge, everything for the last 2 years that I hear for the team is - it will be done, it is being done. 2 Years back they promised an iOS Application - it is still not there, yes now it's mobile browser friendly - but it is nearly...

 
 
No screenshots provided.
 
No videos provided.
Ask Aspect CXP Pro a QuestionContact Aspect CXP ProRequest More InformationRequest More Information
Kate from G2 Crowd

Need help?

I can help.