Compare Aspect CXP Pro vs HappyFox

See this comparison of Aspect CXP Pro vs. HappyFox based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. HappyFox rates 4.6/5 stars with 109 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
 
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
9.0
(Based on 103 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
9.4
(Based on 103 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
9.0
(Based on 80 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
9.2
(Based on 79 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
9.3
(Based on 98 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
9.4
(Based on 76 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
9.4
(Based on 105 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
46.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
37.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
15.6%
 
Information Technology and Services
37.5%
Information Technology and Services
14.3%
 
Hospital & Health Care
16.7%
Computer Software
12.3%
 
Airlines/Aviation
16.7%
Higher Education
6.5%
 
Insurance
8.3%
Education Management
3.9%
 
Computer Software
8.3%
Real Estate
3.9%
 
Other
12.5%
Other
59.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Computer Software

Definitely, omni-channel is a feature that we like in CXP Pro, in addition, the easy to use CXP pro IDE and rich reports available is CXP analyzer helping our end customers optimize their IVR(ITR) scenarios.

Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User in Hospitality

The cost per user. Each package should be like 20-30 dollars per set of like 5 users.

 
 
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