Compare Aspect CXP Pro vs HappyFox

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comparison of Aspect CXP Pro vs. HappyFox
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 15 reviews. HappyFox rates 4.6/5 stars with 110 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Aspect CXP Pro
HappyFox
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Aspect CXP Pro
Aspect CXP Pro
4.4
Based on 15 reviews
HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
 
Mighty
$29 per staff / month
 
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 14 reviews)
9.0
(Based on 104 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
9.4
(Based on 104 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 9 reviews)
9.0
(Based on 81 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 10 reviews)
9.2
(Based on 80 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 14 reviews)
9.3
(Based on 99 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 10 reviews)
9.4
(Based on 77 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 14 reviews)
9.4
(Based on 106 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
46.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
38.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
15.5%
 
Information Technology and Services
36.0%
Information Technology and Services
14.1%
 
Hospital & Health Care
20.0%
Computer Software
12.2%
 
Airlines/Aviation
16.0%
Higher Education
6.4%
 
Telecommunications
8.0%
Real Estate
3.8%
 
Insurance
8.0%
Education Management
3.8%
 
Other
12.0%
Other
59.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Insurance

The flexibility afforded us with the multi-modal nature of CXP was a huge draw.

Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User in Computer Software

Navigation from ticket to ticket. Sometimes a bit slow to process.

 
 
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