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Compare Aspect CXP Pro vs HappyFox

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comparison of Aspect CXP Pro vs. HappyFox
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 15 reviews. HappyFox rates 4.6/5 stars with 110 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Aspect CXP Pro
HappyFox
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Add Product
Aspect CXP Pro
Aspect CXP Pro
4.4
Based on 15 reviews
HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
 
Mighty
$29 per staff / month
 
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 14 reviews)
9.0
(Based on 104 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
9.4
(Based on 104 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 9 reviews)
9.0
(Based on 81 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 10 reviews)
9.2
(Based on 80 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 14 reviews)
9.3
(Based on 99 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 10 reviews)
9.4
(Based on 77 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 14 reviews)
9.4
(Based on 106 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
46.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
38.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
15.5%
 
Information Technology and Services
36.0%
Information Technology and Services
14.1%
 
Hospital & Health Care
20.0%
Computer Software
12.2%
 
Airlines/Aviation
16.0%
Higher Education
6.4%
 
Computer Software
8.0%
Education Management
3.8%
 
Insurance
8.0%
Real Estate
3.8%
 
Other
12.0%
Other
59.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

The CXP is a great choice. It streamlines the process of designing, developing and deploying self service across all our multiple communications channels.

Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

Jared B.
Administrator in Computer Software

Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.

 
 
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