Compare Aspect CXP Pro vs Helpshift

See this comparison of Aspect CXP Pro vs. Helpshift based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. Helpshift rates 4.2/5 stars with 139 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Professional
$95 Per User / Per Month
 
Enterprise
$135 Per User / Per Month
 
Platinum
$160 Per User / Per Month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.7
(Based on 122 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
8.9
(Based on 122 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
8.8
(Based on 53 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
8.5
(Based on 53 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
8.7
(Based on 111 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
8.8
(Based on 51 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
8.4
(Based on 119 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
16.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
64.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
19.7%
 
Information Technology and Services
37.5%
Consumer Services
13.1%
 
Hospital & Health Care
16.7%
Information Technology and Services
12.4%
 
Airlines/Aviation
16.7%
Computer Games
12.4%
 
Insurance
8.3%
Financial Services
8.5%
 
Computer Software
8.3%
Internet
7.8%
 
Other
12.5%
Other
45.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Airlines/Aviation

I like that you have an easy mobile site

Hamid A.
User

sending email and adding notes in the same window

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User

Bad ticket assigning system. No option to give channel/category based support.

 
 
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