Compare Aspect CXP Pro vs Helpshift

See this comparison of Aspect CXP Pro vs. Helpshift based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. Helpshift rates 3.9/5 stars with 27 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Professional
$95 Per User / Per Month
 
Enterprise
$135 Per User / Per Month
 
Platinum
$160 Per User / Per Month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.2
(Based on 23 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
8.5
(Based on 23 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
8.3
(Based on 8 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
8.1
(Based on 10 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
8.6
(Based on 20 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
8.2
(Based on 9 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
8.6
(Based on 22 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
25.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
70.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
3.7%
 
Information Technology and Services
37.5%
Internet
29.4%
 
Hospital & Health Care
16.7%
Computer Games
17.6%
 
Airlines/Aviation
16.7%
Retail
8.8%
 
Insurance
8.3%
Consumer Goods
8.8%
 
Computer Software
8.3%
Photography
5.9%
 
Other
12.5%
Other
29.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Chad W.
Executive Sponsor in Information Technology and Services

The IDE (Integrated Development Environment) provides an easy to learn toolkit for new development resources to add value soon when they join my company. The addition of the business user interface allows you to push a lot of the configuration, options to...

G2 Crowd User

The ease, all of the information is in one place. It's very intuitive and user-friendly. Their customer support is top-notch!

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User

I wish I could flag issues I need to come back to. Something more than just selecting an additional tag. I wish I could set up my own quick text options rather than company wide ones as I hate typing my own name a million times per day. I also wish the FAQ...

 
 
 
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Kate from G2 Crowd

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