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Compare Aspect CXP Pro vs Helpshift

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comparison of Aspect CXP Pro vs. Helpshift
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 15 reviews. Helpshift rates 4.3/5 stars with 154 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Professional
$95 Per User / Per Month
 
Enterprise
$135 Per User / Per Month
 
Platinum
$160 Per User / Per Month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 14 reviews)
8.7
(Based on 136 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
8.9
(Based on 136 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 9 reviews)
8.9
(Based on 58 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 10 reviews)
8.5
(Based on 56 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 14 reviews)
8.6
(Based on 124 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 10 reviews)
8.8
(Based on 55 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 14 reviews)
8.3
(Based on 132 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
17.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
64.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
17.5%
 
Information Technology and Services
36.0%
Computer Games
13.1%
 
Hospital & Health Care
20.0%
Consumer Services
10.1%
 
Airlines/Aviation
16.0%
Financial Services
8.9%
 
Telecommunications
8.0%
Internet
7.7%
 
Insurance
8.0%
Entertainment
7.7%
 
Other
12.0%
Other
52.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Workforce Manager and ACD and IvR integration

G2 Crowd User

i don't have to wait on hold for someone to answer

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User

Can have better layout and also experience can be improved

 
 
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