Compare Aspect CXP Pro vs HubSpot Service Hub

See this comparison of Aspect CXP Pro vs. HubSpot Service Hub based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. HubSpot Service Hub rates 4.1/5 stars with 17 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.8
(Based on 14 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
8.9
(Based on 14 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
8.1
(Based on 7 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
8.2
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
8.8
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
8.9
(Based on 7 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
10.0
(Based on 13 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
58.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
35.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
5.9%
 
Information Technology and Services
37.5%
Marketing and Advertising
30.4%
 
Hospital & Health Care
16.7%
Mechanical or Industrial Engineering
8.7%
 
Airlines/Aviation
16.7%
Information Technology and Services
8.7%
 
Insurance
8.3%
Legal Services
8.7%
 
Computer Software
8.3%
E-Learning
4.3%
 
Other
12.5%
Other
39.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Workforce Manager and ACD and IvR integration

G2 Crowd User

Facilidad de acceso a la información y filtros

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

 
 
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