Compare Aspect CXP Pro, Inline Manual, and Whatfix

Pricing

 
STANDARD
$59
per month
 
STANDARD PRO
$158
per month
 
ENTERPRISE
from $1220
per month
 
Free Trial Unavailable
Free Trial
Free Trial Unavailable
Aspect CXP Pro
Free Trial Unavailable
Inline Manual
STANDARD
$59per month
STANDARD PRO
$158per month
ENTERPRISE
from $1220per month
Free Trial
Whatfix
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.9
8.6
8.9
Ease of Use
Ease of Use
8.8
7.5
8.9
Ease of Setup
Ease of Setup
8.7
8.0
8.1
Ease of Admin
Ease of Admin
8.8
8.3
8.3
Quality of Support
Quality of Support
8.0
9.7
9.9
Ease of Doing Business With
Ease of Doing Business With
8.7
9.7
9.3
Product Direction (% positive)
Product Direction (% positive)
9.2
10.0
9.7
Meets Requirements
Aspect CXP Pro
8.9
Inline Manual
8.6
Whatfix
8.9
Ease of Use
Aspect CXP Pro
8.8
Inline Manual
7.5
Whatfix
8.9
Ease of Setup
Aspect CXP Pro
8.7
Inline Manual
8.0
Whatfix
8.1
Ease of Admin
Aspect CXP Pro
8.8
Inline Manual
8.3
Whatfix
8.3
Quality of Support
Aspect CXP Pro
8.0
Inline Manual
9.7
Whatfix
9.9
Ease of Doing Business With
Aspect CXP Pro
8.7
Inline Manual
9.7
Whatfix
9.3
Product Direction (% positive)
Aspect CXP Pro
9.2
Inline Manual
10.0
Whatfix
9.7

Features

Knowledge Share
Knowledge Base
Aspect CXP Pro
8.2
Inline Manual
Not enough data available
Whatfix
8.8
Searchable Articles
Aspect CXP Pro
8.0
Inline Manual
Not enough data available
Whatfix
8.9
Community Forums
Aspect CXP Pro
6.5
Inline Manual
Not enough data available
Whatfix
Not enough data available
Interactive FAQs & Forums
Aspect CXP Pro
7.5
Inline Manual
Not enough data available
Whatfix
Not enough data available
Interaction
Web Portals
Aspect CXP Pro
8.5
Inline Manual
Not enough data available
Whatfix
9.4
Forum to Reponse
Aspect CXP Pro
8.5
Inline Manual
Not enough data available
Whatfix
10.0
Tickets and Tagging
Aspect CXP Pro
8.7
Inline Manual
Not enough data available
Whatfix
10.0
Live Chat
Aspect CXP Pro
Not enough data available
Inline Manual
Not enough data available
Whatfix
10.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
50.0%
45.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
33.3%
31.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
16.7%
23.8%
Aspect CXP Pro
Small-Business
33.3%
Mid-Market
33.3%
Enterprise
33.3%
Inline Manual
Small-Business
50.0%
Mid-Market
33.3%
Enterprise
16.7%
Whatfix
Small-Business
45.2%
Mid-Market
31.0%
Enterprise
23.8%

Reviewers' Industry

 
Information Technology and Services
36.0%
Computer Software
42.9%
Computer Software
28.3%
 
Hospital & Health Care
20.0%
Marketing and Advertising
14.3%
Information Technology and Services
18.9%
 
Airlines/Aviation
16.0%
Investment Management
14.3%
Consumer Goods
9.4%
 
Telecommunications
8.0%
Health, Wellness and Fitness
14.3%
Internet
5.7%
 
Insurance
8.0%
Financial Services
14.3%
Telecommunications
3.8%
 
Other
12.0%
Other
0.0%
Other
34.0%
Aspect CXP Pro
Information Technology and Services
36.0%
Hospital & Health Care
20.0%
Airlines/Aviation
16.0%
Telecommunications
8.0%
Insurance
8.0%
Other
12.0%
Inline Manual
Computer Software
42.9%
Marketing and Advertising
14.3%
Investment Management
14.3%
Health, Wellness and Fitness
14.3%
Financial Services
14.3%
Other
0.0%
Whatfix
Computer Software
28.3%
Information Technology and Services
18.9%
Consumer Goods
9.4%
Internet
5.7%
Telecommunications
3.8%
Other
34.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Goran V.
Administrator in Telecommunications

CXP Developer is easy to use with its drag and drop coding and gives the user the ability to easily create multi - channel solutions. CXP provides multiple ways to connect to backend services and databases. Most importantly, with Aspect CXP Pro deployments...

Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

G2 Crowd User in Computer Software

The lifeblood of our sales process are free trials of our product. We have seen that 50% of our free trialers use WhatFix. We have a lot of variables in place that effect our new sales but our sales have increased by 50% since we have implemented WhatFix!

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

Eyal S.
Administrator in Financial Services

No mobile offering yet but as we understood it's coming.

Manzur Husain S.
User in Internet

They has to improve UI to look more friendly for current modern web

 
Aspect CXP Pro
Most Helpful Favorable Review
Goran V.
Administrator in Telecommunications

CXP Developer is easy to use with its drag and drop coding and gives the user the ability to easily create multi - channel solutions. CXP provides multiple ways to connect to backend services and databases. Most importantly, with Aspect CXP Pro deployments...

Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

Inline Manual
Most Helpful Favorable Review
Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

Most Helpful Critical Review
Eyal S.
Administrator in Financial Services

No mobile offering yet but as we understood it's coming.

Whatfix
Most Helpful Favorable Review
G2 Crowd User in Computer Software

The lifeblood of our sales process are free trials of our product. We have seen that 50% of our free trialers use WhatFix. We have a lot of variables in place that effect our new sales but our sales have increased by 50% since we have implemented WhatFix!

Most Helpful Critical Review
Manzur Husain S.
User in Internet

They has to improve UI to look more friendly for current modern web

Screenshots

 
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Videos

 
No videos providedNo videos provided
Aspect CXP Pro
Inline Manual
No videos provided
Whatfix
No videos provided

Downloads

Inline Manual
No downloads provided
Whatfix
No downloads provided
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