Compare Aspect CXP Pro vs Issuetrak

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comparison of Aspect CXP Pro vs. Issuetrak
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Productivity
$19 (cloud) mo/user/annual contract
 
Support Essentials
$49 (Cloud) mo/agent/annual contract
 
Support Ultimate
$59 (Cloud) mo/agent/annual contract
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.2
(Based on 58 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
8.4
(Based on 59 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
8.2
(Based on 42 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
8.5
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
9.1
(Based on 56 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
9.3
(Based on 43 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
8.0
(Based on 59 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
25.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
34.5%
 
Information Technology and Services
37.5%
Information Technology and Services
15.4%
 
Hospital & Health Care
16.7%
Hospital & Health Care
9.2%
 
Airlines/Aviation
16.7%
Telecommunications
9.2%
 
Insurance
8.3%
Education Management
6.2%
 
Computer Software
8.3%
Financial Services
6.2%
 
Other
12.5%
Other
53.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Chad W.
Executive Sponsor in Information Technology and Services

The IDE (Integrated Development Environment) provides an easy to learn toolkit for new development resources to add value soon when they join my company. The addition of the business user interface allows you to push a lot of the configuration, options to...

G2 Crowd User in Restaurants

Versatility. We manage Facilities, HR, and Technology issues for 300 locations using 1 app. It allows you to customize as much or as little notification for the end users as you need. Scalability. In test we started with just 10 stores. We easily expanded...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User in Information Technology and Services

Very difficult to keep the replies to the same ticket. You have to train the whole organization how to reply to tickets on a continuous basis.

 
 
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