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Compare Aspect CXP Pro vs KnowledgeOwl

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comparison of Aspect CXP Pro vs. KnowledgeOwl
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. KnowledgeOwl rates 4.5/5 stars with 66 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
9.1
(Based on 65 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
9.1
(Based on 65 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
9.0
(Based on 48 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
9.0
(Based on 51 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
9.7
(Based on 59 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
9.7
(Based on 48 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
9.4
(Based on 65 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
31.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
22.7%
 
Information Technology and Services
37.5%
Computer Software
23.2%
 
Hospital & Health Care
16.7%
Information Technology and Services
8.7%
 
Airlines/Aviation
16.7%
Education Management
8.7%
 
Insurance
8.3%
Internet
8.7%
 
Computer Software
8.3%
Non-Profit Organization Management
7.2%
 
Other
12.5%
Other
43.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Ronika C.
User

I really liked how clear the calls come through

Laura C.
Administrator in Education Management

The search feature allows our customer base to easily find what they are looking for instead of scouting all over the site.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

Andrea P.
Administrator in Human Resources

One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.

 
 
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