Compare Aspect CXP Pro vs KnowledgeOwl

See this comparison of Aspect CXP Pro vs. KnowledgeOwl based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. KnowledgeOwl rates 4.5/5 stars with 63 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
9.0
(Based on 62 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
9.1
(Based on 62 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
8.9
(Based on 45 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
8.9
(Based on 48 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
9.7
(Based on 56 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
9.6
(Based on 45 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
9.3
(Based on 62 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
30.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
46.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
23.8%
 
Information Technology and Services
37.5%
Computer Software
25.0%
 
Hospital & Health Care
16.7%
Education Management
9.4%
 
Airlines/Aviation
16.7%
Internet
9.4%
 
Insurance
8.3%
Non-Profit Organization Management
7.8%
 
Computer Software
8.3%
Marketing and Advertising
6.3%
 
Other
12.5%
Other
42.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Workforce Manager and ACD and IvR integration

G2 Crowd User in Education Management

The ease for the customers to use this is wonderful! Not difficult and the end user has no difficulty in navigating anything they need. Great format!

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

Rebecca C.
Administrator in Marketing and Advertising

I didn't like the process of having to add each person as a user rather than giving everyone in the org access. Our knowledgeowl subscription only allowed for a few subscriptions which meant that we were constantly adding and removing people to ensure that...

 
 
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