Compare Aspect CXP Pro vs LiveHelpNow

See this comparison of Aspect CXP Pro vs. LiveHelpNow based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. LiveHelpNow rates 4.2/5 stars with 105 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.8
(Based on 97 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
8.8
(Based on 97 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
8.6
(Based on 79 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
8.5
(Based on 78 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
8.7
(Based on 87 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
9.0
(Based on 78 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
8.0
(Based on 96 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
49.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
32.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
18.1%
 
Information Technology and Services
37.5%
Information Technology and Services
8.4%
 
Hospital & Health Care
16.7%
Retail
6.1%
 
Airlines/Aviation
16.7%
Insurance
4.6%
 
Insurance
8.3%
Consumer Goods
4.6%
 
Computer Software
8.3%
Construction
3.8%
 
Other
12.5%
Other
72.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Christopher E.
Consultant

I've been in the IVR industry for longer than I'd like to count. The best thing about CXP is the thoughtfulness in the design that allows repeatable tasks to be completed easily but retain flexibility to handle the edge case without having to build a work...

G2 Crowd User in Consumer Goods

LiveHelpNow is a great tool that allows you quick, easy access to assistance and learning how to do new tasks

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User in Information Technology and Services

It's difficult to navigate and change chat configurations. Also, it's very hard to update user information. The options for the chat configurations are big and clunky. Prefer more subtle chat options. Also, it's nearly impossible to configure different...

 
 

LiveHelpNow help desk software. Company and vision

Ask Aspect CXP Pro a QuestionContact Aspect CXP Pro
Kate from G2 Crowd

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