Compare Aspect CXP Pro vs LiveHelpNow

See this comparison of Aspect CXP Pro vs. LiveHelpNow based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. LiveHelpNow rates 4.2/5 stars with 103 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
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$ Get a Quote
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.8
(Based on 95 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
8.8
(Based on 95 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
8.6
(Based on 77 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
8.5
(Based on 76 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
8.7
(Based on 85 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
9.0
(Based on 76 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
8.0
(Based on 94 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
50.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
31.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
18.4%
 
Information Technology and Services
37.5%
Information Technology and Services
7.0%
 
Hospital & Health Care
16.7%
Retail
6.3%
 
Airlines/Aviation
16.7%
Insurance
4.7%
 
Insurance
8.3%
Consumer Goods
4.7%
 
Computer Software
8.3%
Construction
3.9%
 
Other
12.5%
Other
73.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Chad W.
Executive Sponsor in Information Technology and Services

The IDE (Integrated Development Environment) provides an easy to learn toolkit for new development resources to add value soon when they join my company. The addition of the business user interface allows you to push a lot of the configuration, options to...

G2 Crowd User

Being able to chat online, it makes things easier

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User

The Live Help platform only measure wait time and does not calculate service level , percent of chats/tickets answered in X seconds. This is a very common feature, this system lacks.

 
 

LiveHelpNow help desk software. Company and vision

Ask Aspect CXP Pro a QuestionContact Aspect CXP Pro
Ask LiveHelpNow a Question
Contact LiveHelpNow
Kate avatar
Kate from G2 Crowd

Need help?

I can help.