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Compare Aspect CXP Pro vs LiveHelpNow

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comparison of Aspect CXP Pro vs. LiveHelpNow
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 15 reviews. LiveHelpNow rates 4.2/5 stars with 110 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 14 reviews)
8.8
(Based on 102 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
8.8
(Based on 102 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 9 reviews)
8.6
(Based on 81 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 10 reviews)
8.6
(Based on 80 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 14 reviews)
8.7
(Based on 91 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 10 reviews)
9.0
(Based on 80 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 14 reviews)
7.9
(Based on 101 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
48.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
32.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
19.1%
 
Information Technology and Services
36.0%
Information Technology and Services
7.9%
 
Hospital & Health Care
20.0%
Retail
5.8%
 
Airlines/Aviation
16.0%
Insurance
4.3%
 
Telecommunications
8.0%
Consumer Goods
4.3%
 
Insurance
8.0%
Business Supplies and Equipment
4.3%
 
Other
12.0%
Other
73.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Goran V.
Administrator in Telecommunications

CXP Developer is easy to use with its drag and drop coding and gives the user the ability to easily create multi - channel solutions. CXP provides multiple ways to connect to backend services and databases. Most importantly, with Aspect CXP Pro deployments...

G2 Crowd User

Talking to clients is easy and very helpful.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User

The Live Help platform only measure wait time and does not calculate service level , percent of chats/tickets answered in X seconds. This is a very common feature, this system lacks.

 
 

LiveHelpNow help desk software. Company and vision

Ask Aspect CXP Pro a QuestionContact Aspect CXP Pro
Kate from G2 Crowd

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