Compare Aspect CXP Pro vs MindTouch

See this comparison of Aspect CXP Pro vs. MindTouch based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. MindTouch rates 4.1/5 stars with 50 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.3
(Based on 50 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
8.3
(Based on 50 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
8.0
(Based on 42 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
8.4
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
8.8
(Based on 49 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
9.0
(Based on 42 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
8.1
(Based on 49 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
18.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
59.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
22.4%
 
Information Technology and Services
37.5%
Computer Software
36.4%
 
Hospital & Health Care
16.7%
Information Technology and Services
16.7%
 
Airlines/Aviation
16.7%
Financial Services
7.6%
 
Insurance
8.3%
Telecommunications
6.1%
 
Computer Software
8.3%
Insurance
4.5%
 
Other
12.5%
Other
28.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Workforce Manager and ACD and IvR integration

Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

 
 
 
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Kate from G2 Crowd

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