Compare Aspect CXP Pro vs Moxie

See this comparison of Aspect CXP Pro vs. Moxie based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
7.8
(Based on 17 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
8.1
(Based on 17 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
8.2
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
7.8
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
8.6
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
5.7
(Based on 17 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
5.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
57.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
36.8%
 
Information Technology and Services
37.5%
Insurance
11.5%
 
Hospital & Health Care
16.7%
Retail
7.7%
 
Airlines/Aviation
16.7%
Hospitality
7.7%
 
Insurance
8.3%
Internet
7.7%
 
Computer Software
8.3%
Individual & Family Services
7.7%
 
Other
12.5%
Other
57.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Workforce Manager and ACD and IvR integration

G2 Crowd User in Individual & Family Services

The ability to send messages to coworkers

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

Kyle L.
Administrator in Information Technology and Services

Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...

 
 
 
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