Compare Aspect CXP Pro vs ProProfs Knowledge Base Software

See this comparison of Aspect CXP Pro vs. ProProfs Knowledge Base Software based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 6 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
9.1
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of Setup
8.9
(Based on 8 reviews)
Not enough data available
Ease of Admin
Ease of Admin
9.0
(Based on 9 reviews)
Not enough data available
Quality of Support
Quality of Support
8.1
(Based on 12 reviews)
Not enough data available
Ease of Doing Business With
Ease of Doing Business With
8.8
(Based on 9 reviews)
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
9.1
(Based on 12 reviews)
Not enough data available
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
66.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
0.0%
 
Information Technology and Services
37.5%
Computer Software
28.6%
 
Hospital & Health Care
16.7%
Information Technology and Services
14.3%
 
Airlines/Aviation
16.7%
Graphic Design
14.3%
 
Insurance
8.3%
Arts and Crafts
14.3%
 
Computer Software
8.3%
Telecommunications
14.3%
 
Other
12.5%
Other
14.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Insurance

The flexibility afforded us with the multi-modal nature of CXP was a huge draw.

Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

 
 
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