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Compare Aspect CXP Pro vs ProProfs Knowledge Base Software

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comparison of Aspect CXP Pro vs. ProProfs Knowledge Base Software
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 15 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 14 reviews)
9.1
(Based on 8 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
9.4
(Based on 8 reviews)
Ease of Setup
Ease of Setup
8.8
(Based on 9 reviews)
Not enough data available
Ease of Admin
Ease of Admin
9.0
(Based on 10 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 14 reviews)
8.7
(Based on 7 reviews)
Ease of Doing Business With
Ease of Doing Business With
8.8
(Based on 10 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 14 reviews)
10.0
(Based on 6 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
9.1%
 
Information Technology and Services
36.0%
Computer Software
50.0%
 
Hospital & Health Care
20.0%
Information Technology and Services
18.8%
 
Airlines/Aviation
16.0%
Telecommunications
6.3%
 
Telecommunications
8.0%
Internet
6.3%
 
Insurance
8.0%
Graphic Design
6.3%
 
Other
12.0%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Janel J.
Consultant in Information Technology and Services

CXP Developer is easy to use with its drag and drop coding and gives the user the ability to easily create omni channel solutions. CXP provides multiple ways to connect to backend services and databases. Most importantly, with Aspect CXP Pro deployments...

Leonardo H.
Administrator in Telecommunications

One of the key features that influenced our decision was the fully featured text editor which allows you to easily create content with advanced formatting options. There are lots of advanced features that we also like such as the SSO, private sites, custom...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

 
 
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