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Compare Aspect CXP Pro vs SnapEngage

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comparison of Aspect CXP Pro vs. SnapEngage
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. SnapEngage rates 4.5/5 stars with 123 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Premier Plan
$420 month
 
Plus Plan (Most Popular!)
$140 /month
 
Business Plan
$60 /month.
 
Enterprise Plan
Custom
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.8
(Based on 119 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
9.3
(Based on 121 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
9.0
(Based on 79 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
9.0
(Based on 78 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
9.2
(Based on 110 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
9.4
(Based on 78 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
8.7
(Based on 119 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
42.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
47.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
9.8%
 
Information Technology and Services
37.5%
Computer Software
14.9%
 
Hospital & Health Care
16.7%
Information Technology and Services
14.2%
 
Airlines/Aviation
16.7%
Financial Services
5.4%
 
Insurance
8.3%
Insurance
4.7%
 
Computer Software
8.3%
Telecommunications
4.7%
 
Other
12.5%
Other
56.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Ronika C.
User

I really liked how clear the calls come through

Stephen L.
Executive Sponsor in Medical Devices

My favorite part of of Snapengage is how fluid they make the proactive chat process. Since no click is needed to initiate a chat session we engage our customers more frequently. To provide a concrete example: I had tried two other live chat providers...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User

Visually it's not the cleanest interface. Setting up the creative is more difficult.

 
 
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