Compare Aspect CXP Pro vs Solvvy

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comparison of Aspect CXP Pro vs. Solvvy
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 15 reviews. Solvvy rates 4.8/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Aspect CXP Pro
Solvvy
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Aspect CXP Pro
Aspect CXP Pro
4.4
Based on 15 reviews
Solvvy
Solvvy
4.8
Based on 20 reviews
Optimized for quick response
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 14 reviews)
9.0
(Based on 20 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
9.3
(Based on 20 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 9 reviews)
9.1
(Based on 19 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 10 reviews)
9.3
(Based on 20 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 14 reviews)
9.5
(Based on 20 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 10 reviews)
9.7
(Based on 20 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 14 reviews)
10.0
(Based on 20 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
15.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
84.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
0.0%
 
Information Technology and Services
36.0%
Internet
31.3%
 
Hospital & Health Care
20.0%
Computer Software
28.1%
 
Airlines/Aviation
16.0%
Retail
15.6%
 
Telecommunications
8.0%
Consumer Electronics
6.3%
 
Insurance
8.0%
Computer Networking
6.3%
 
Other
12.0%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Jason D.
Consultant in Information Technology and Services

It is a great Development IDE that supports building real-world complex customer service applications without having to code outside the Development environment. Our developers are super productive with it. This is not the case for most other tools....

Delano M.
Administrator in Internet

We've had Solvvy active for almost a year and it has been integral to our organization's success. We had made a decision to make a real effort towards self-service as an initiative and after reviewing various solutions decided on Solvvy. One main factor...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User in Computer Software

Solvvy requires a bit of maintenance. Using their learning tool is the best way to increase the self-service rate. A "set it and forget it" approach didn't really work for me. Spending a bit of time each week with their training tool helps Solvvy be more...

 
 
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Kate from G2 Crowd

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