Compare Aspect CXP Pro vs Solvvy

See this comparison of Aspect CXP Pro vs. Solvvy based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. Solvvy rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.8
(Based on 15 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
9.5
(Based on 15 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
9.3
(Based on 14 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
9.3
(Based on 15 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
9.7
(Based on 15 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
9.7
(Based on 15 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
10.0
(Based on 15 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
14.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
85.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
0.0%
 
Information Technology and Services
37.5%
Internet
45.5%
 
Hospital & Health Care
16.7%
Computer Software
27.3%
 
Airlines/Aviation
16.7%
Computer Networking
9.1%
 
Insurance
8.3%
Food & Beverages
4.5%
 
Computer Software
8.3%
Health, Wellness and Fitness
4.5%
 
Other
12.5%
Other
9.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Computer Software

Definitely, omni-channel is a feature that we like in CXP Pro, in addition, the easy to use CXP pro IDE and rich reports available is CXP analyzer helping our end customers optimize their IVR(ITR) scenarios.

Jeffrey C.
Administrator

Solvvy was extremely simple to implement and came with the immediate results that showed a real impact. To date, we have seen on average a 45% self-service rate month-over-month.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

 
 
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Kate from G2 Crowd

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