See this comparison of Aspect CXP Pro vs. Solvvy based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. Solvvy rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.
Aspect CXP Pro
Based on 14 reviews
Based on 15 reviews
|Meets RequirementsSee More|
|Ease of UseSee More|
|Ease of SetupSee More|
(Based on 8 reviews)
(Based on 14 reviews)
|Ease of AdminSee More|
|Quality of SupportSee More|
|Ease of Doing Business WithSee More|
|Product Direction (% positive)See More|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Hospital & Health Care
Food & Beverages
Health, Wellness and Fitness
|Most Helpful Favorable Review|
Customer Portal has been upgraded from the last time I've used Portal. I must say its changed, and its changed for the good. Finding resources and getting around is a breeze.
Solvvy was extremely simple to implement and came with the immediate results that showed a real impact. To date, we have seen on average a 45% self-service rate month-over-month.
|Most Helpful Critical Review|
G2 Crowd User
Flexibility and compatibility of the product
I would like to see more in depth analytics on deflections and the ability to manage some aspects of our account without having to contact the company to make changes.
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