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Compare Aspect CXP Pro vs Talkus

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comparison of Aspect CXP Pro vs. Talkus
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 15 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 14 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 9 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 10 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 14 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 10 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 14 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
8.3%
 
Information Technology and Services
36.0%
Internet
25.0%
 
Hospital & Health Care
20.0%
Logistics and Supply Chain
16.7%
 
Airlines/Aviation
16.0%
Marketing and Advertising
8.3%
 
Telecommunications
8.0%
Leisure, Travel & Tourism
8.3%
 
Insurance
8.0%
Information Technology and Services
8.3%
 
Other
12.0%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Janel J.
Consultant in Information Technology and Services

CXP Developer is easy to use with its drag and drop coding and gives the user the ability to easily create omni channel solutions. CXP provides multiple ways to connect to backend services and databases. Most importantly, with Aspect CXP Pro deployments...

Guillaume P.
Administrator in Computer Software

The seamless Slack Integration, this is so handy because every support team member could in real time answer and user or help a collegue with an answer. Plus, non support team members (like developpers) could see in Slack what are the matter and help too....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

Nicolas S.
Administrator in Internet

We need more clarity on the dashboard. It's hard to understand automation, etc... it would be great to implement phone call from twill as well

 
 
 
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