Compare Aspect CXP Pro vs TeamSupport

See this comparison of Aspect CXP Pro vs. TeamSupport based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. TeamSupport rates 4.4/5 stars with 468 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Support Desk
$50 / agent / month billed annually
 
Enterprise
$65 / agent / month billed annually
 
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.7
(Based on 456 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
8.8
(Based on 457 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
8.5
(Based on 215 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
8.8
(Based on 216 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
9.0
(Based on 413 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
9.3
(Based on 221 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
9.2
(Based on 458 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
42.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
48.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
9.3%
 
Information Technology and Services
37.5%
Computer Software
28.3%
 
Hospital & Health Care
16.7%
Information Technology and Services
21.8%
 
Airlines/Aviation
16.7%
Internet
6.1%
 
Insurance
8.3%
Financial Services
4.6%
 
Computer Software
8.3%
Hospitality
4.0%
 
Other
12.5%
Other
35.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Chad W.
Executive Sponsor in Information Technology and Services

The IDE (Integrated Development Environment) provides an easy to learn toolkit for new development resources to add value soon when they join my company. The addition of the business user interface allows you to push a lot of the configuration, options to...

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Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User in Information Technology and Services

There are bugs in the software and the features need updated. Team Support is not easy to learn and is not user-friendly to the beginner.

 
 

TeamSupport: The Customer Support Solution Built for B2B Help Desks

Ask Aspect CXP Pro a QuestionContact Aspect CXP ProAsk TeamSupport a QuestionContact TeamSupport
Kate avatar
Kate from G2 Crowd

Need help?

I can help.