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Compare Aspect CXP Pro vs Teamwork Desk

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comparison of Aspect CXP Pro vs. Teamwork Desk
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 15 reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
 
Plus
$13 per agent, per month (billed annually)
 
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 14 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
8.7
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 9 reviews)
8.8
(Based on 15 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 10 reviews)
8.9
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 14 reviews)
9.0
(Based on 25 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 10 reviews)
8.9
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 14 reviews)
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
78.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
18.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
3.1%
 
Information Technology and Services
36.0%
Marketing and Advertising
25.0%
 
Hospital & Health Care
20.0%
Information Technology and Services
20.5%
 
Airlines/Aviation
16.0%
Internet
6.8%
 
Computer Software
8.0%
Logistics and Supply Chain
6.8%
 
Insurance
8.0%
Computer Software
6.8%
 
Other
12.0%
Other
34.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

User friendly , and the auto scheduler option

G2 Crowd User in Marketing and Advertising

We utilize this to manage orders coming in, as well as to track social media and editing requests from clients. Like that we can set project tasks directly from emails

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

 
 
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