Compare Aspect CXP Pro vs Teamwork Desk

See this comparison of Aspect CXP Pro vs. Teamwork Desk based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
 
Plus
$13 per agent, per month (billed annually)
 
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
8.7
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
8.8
(Based on 15 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
8.9
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
9.0
(Based on 25 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
8.9
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
78.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
18.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
3.1%
 
Information Technology and Services
37.5%
Marketing and Advertising
25.0%
 
Hospital & Health Care
16.7%
Information Technology and Services
20.5%
 
Airlines/Aviation
16.7%
Logistics and Supply Chain
6.8%
 
Insurance
8.3%
Computer Software
6.8%
 
Computer Software
8.3%
Internet
6.8%
 
Other
12.5%
Other
34.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Chuck L.
User in Airlines/Aviation

Aspect CXP Pro is an incredible platform for omni-channel interaction development. It was created on the premise of developing interactions once and delivering them everywhere. What a great approach! We can take all of our interactions and deploy them...

G2 Crowd User in Marketing and Advertising

Organization and how multiple users can see what happened on a task. It has made our job have better accountability, too.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

 
 
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