Compare Aspect CXP Pro vs Teamwork Desk

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comparison of Aspect CXP Pro vs. Teamwork Desk
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 15 reviews. Teamwork Desk rates 4.4/5 stars with 34 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
 
Plus
$13 per agent, per month (billed annually)
 
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 14 reviews)
9.0
(Based on 28 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
8.8
(Based on 30 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 9 reviews)
8.9
(Based on 16 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 10 reviews)
9.0
(Based on 15 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 14 reviews)
9.1
(Based on 27 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 10 reviews)
9.0
(Based on 15 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 14 reviews)
9.3
(Based on 30 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
79.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
17.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
2.9%
 
Information Technology and Services
36.0%
Marketing and Advertising
23.9%
 
Hospital & Health Care
20.0%
Information Technology and Services
19.6%
 
Airlines/Aviation
16.0%
Computer Software
8.7%
 
Telecommunications
8.0%
Logistics and Supply Chain
6.5%
 
Insurance
8.0%
Internet
6.5%
 
Other
12.0%
Other
34.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Christopher E.
Consultant

I've been in the IVR industry for longer than I'd like to count. The best thing about CXP is the thoughtfulness in the design that allows repeatable tasks to be completed easily but retain flexibility to handle the edge case without having to build a work...

Matthew M.
User in Computer Software

Being able to put your support tickets in system is a great way to stay organize. Thats exactly what this product was designed for. You can embed a script and add it to your website for support that customers can simple create a ticket in a matter of...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

 
 
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Kate from G2 Crowd

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