Compare Aspect CXP Pro vs Track-It!

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comparison of Aspect CXP Pro vs. Track-It!
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. Track-It! rates 3.6/5 stars with 70 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
7.9
(Based on 66 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
8.0
(Based on 66 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
7.6
(Based on 40 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
8.0
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
7.9
(Based on 52 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
8.1
(Based on 41 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
5.8
(Based on 65 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
13.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
55.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
31.9%
 
Information Technology and Services
37.5%
Information Technology and Services
14.3%
 
Hospital & Health Care
16.7%
Hospital & Health Care
9.9%
 
Airlines/Aviation
16.7%
Utilities
5.5%
 
Insurance
8.3%
Higher Education
5.5%
 
Computer Software
8.3%
Law Practice
5.5%
 
Other
12.5%
Other
59.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Chad W.
Executive Sponsor in Information Technology and Services

The IDE (Integrated Development Environment) provides an easy to learn toolkit for new development resources to add value soon when they join my company. The addition of the business user interface allows you to push a lot of the configuration, options to...

G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User in Apparel & Fashion

There is no way to filter by subject or information in the ticket

 
 
 
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