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Compare Aspect CXP Pro vs Track-It!

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comparison of Aspect CXP Pro vs. Track-It!
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 15 reviews. Track-It! rates 3.6/5 stars with 73 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 14 reviews)
7.9
(Based on 67 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 14 reviews)
8.0
(Based on 67 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 9 reviews)
7.5
(Based on 41 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 10 reviews)
8.0
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 14 reviews)
7.9
(Based on 53 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 10 reviews)
8.1
(Based on 41 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 14 reviews)
5.9
(Based on 66 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
12.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
56.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
30.6%
 
Information Technology and Services
36.0%
Information Technology and Services
14.0%
 
Hospital & Health Care
20.0%
Hospital & Health Care
9.7%
 
Airlines/Aviation
16.0%
Higher Education
7.5%
 
Telecommunications
8.0%
Utilities
5.4%
 
Insurance
8.0%
Law Practice
5.4%
 
Other
12.0%
Other
58.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Ronika C.
User

I really liked how clear the calls come through

G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User in Defense & Space

The program is Web based, or at least the way we use it is, all info needs to be manually input into the program. This can sometime be time consuming.

 
 
 
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