Compare Aspect CXP Pro vs Whatfix

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comparison of Aspect CXP Pro vs. Whatfix
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. Whatfix rates 4.7/5 stars with 35 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
9.0
(Based on 33 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
9.0
(Based on 33 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
8.4
(Based on 27 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
8.6
(Based on 27 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
10.0
(Based on 33 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
9.4
(Based on 27 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
9.7
(Based on 32 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
51.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
20.0%
 
Information Technology and Services
37.5%
Computer Software
30.4%
 
Hospital & Health Care
16.7%
Information Technology and Services
17.4%
 
Airlines/Aviation
16.7%
Consumer Goods
8.7%
 
Insurance
8.3%
Internet
6.5%
 
Computer Software
8.3%
Cosmetics
4.3%
 
Other
12.5%
Other
32.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Chuck L.
User in Airlines/Aviation

Aspect CXP Pro is an incredible platform for omni-channel interaction development. It was created on the premise of developing interactions once and delivering them everywhere. What a great approach! We can take all of our interactions and deploy them...

Lindsay P.
Administrator in Computer Software

Whatfix has transformed our onboarding process. The Whatfix Task List allows us to give our user a clear understanding of what they need to do next and track their progress without phone calls. The See Live Widget lets our user walk themselves through our...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

Amy H.
User in Computer Software

There is a moderate level of technical knowledge required to implement Whatfix. Chiru and the rest of the team are always available (really - around the clock) to help me, and they do a good job explaining. They are releasing some new features soon that...

 
 
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Kate from G2 Crowd

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