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Compare Aspect CXP Pro vs Zoho Desk

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comparison of Aspect CXP Pro vs. Zoho Desk
based on data from user reviews. Aspect CXP Pro rates 4.4/5 stars with 14 reviews. Zoho Desk rates 4.3/5 stars with 645 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
FREE
$0 /agent/month
 
PROFESSIONAL
$12 /agent/month
 
ENTERPRISE
$25 /agent/month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 12 reviews)
8.7
(Based on 591 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 12 reviews)
8.6
(Based on 593 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
8.4
(Based on 471 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 9 reviews)
8.6
(Based on 473 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 12 reviews)
8.3
(Based on 536 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 9 reviews)
8.6
(Based on 444 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
8.8
(Based on 584 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
72.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
21.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
6.4%
 
Information Technology and Services
37.5%
Information Technology and Services
25.9%
 
Hospital & Health Care
16.7%
Computer Software
10.5%
 
Airlines/Aviation
16.7%
Telecommunications
4.5%
 
Insurance
8.3%
Marketing and Advertising
4.3%
 
Computer Software
8.3%
Internet
3.9%
 
Other
12.5%
Other
51.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Jay L.
Consultant in Information Technology and Services

The ease of use and multiple applications available

János C.
Administrator in Information Technology and Services

Awesome Software . Nice to see Zoho Desk at the top in G2Crowd prpdocut listing in their own catogery and it┼Ť truly deserving.Simplicity is at it┼Ť best . The simplicity to configuring the software. Great way of working at the interface. Tracking of the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Flexibility and compatibility of the product

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
 
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