Compare AT Internet's Analytics Suite, Pendo, and Heap

Pricing

 
Free
$0
per month
 
Enterprise
Custom
 
Free Trial Unavailable
Free Trial
Free Trial
AT Internet's Analytics Suite
Free Trial Unavailable
Pendo
Free Trial
Heap
Free
$0per month
Enterprise
Custom
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.5
8.7
8.3
Ease of Use
Ease of Use
7.1
8.3
8.0
Ease of Setup
Ease of Setup
5.3
8.4
9.0
Ease of Admin
Ease of Admin
6.7
8.6
8.3
Quality of Support
Quality of Support
8.2
9.1
8.3
Ease of Doing Business With
Ease of Doing Business With
7.8
9.5
8.4
Product Direction (% positive)
Product Direction (% positive)
8.1
9.6
8.8
Meets Requirements
AT Internet's Analytics Suite
8.5
Pendo
8.7
Heap
8.3
Ease of Use
AT Internet's Analytics Suite
7.1
Pendo
8.3
Heap
8.0
Ease of Setup
AT Internet's Analytics Suite
5.3
Pendo
8.4
Heap
9.0
Ease of Admin
AT Internet's Analytics Suite
6.7
Pendo
8.6
Heap
8.3
Quality of Support
AT Internet's Analytics Suite
8.2
Pendo
9.1
Heap
8.3
Ease of Doing Business With
AT Internet's Analytics Suite
7.8
Pendo
9.5
Heap
8.4
Product Direction (% positive)
AT Internet's Analytics Suite
8.1
Pendo
9.6
Heap
8.8

Features

Metrics
Sessions - Digital Analytics
AT Internet's Analytics Suite
8.9
Pendo
8.6
Heap
8.6
Engagement
AT Internet's Analytics Suite
7.8
Pendo
8.8
Heap
8.1
Entry and Exit Pages
AT Internet's Analytics Suite
8.7
Pendo
8.8
Heap
7.9
Standard Event Tracking
AT Internet's Analytics Suite
9.0
Pendo
8.6
Heap
9.1
Custom Event Tracking
AT Internet's Analytics Suite
9.2
Pendo
8.6
Heap
8.6
Retention
AT Internet's Analytics Suite
9.2
Pendo
7.5
Heap
7.7
Return
AT Internet's Analytics Suite
7.7
Pendo
7.7
Heap
7.8
Conversions
AT Internet's Analytics Suite
8.3
Pendo
8.6
Heap
8.2
Funnels
AT Internet's Analytics Suite
7.7
Pendo
8.4
Heap
8.5
Reporting
Real-Time Reporting
AT Internet's Analytics Suite
9.1
Pendo
8.4
Heap
8.5
Trending
AT Internet's Analytics Suite
7.9
Pendo
8.3
Heap
7.5
Retroactive Reporting
AT Internet's Analytics Suite
8.1
Pendo
8.7
Heap
8.8
Segmentation
AT Internet's Analytics Suite
9.4
Pendo
8.9
Heap
7.9
Mobile Reporting
AT Internet's Analytics Suite
8.3
Pendo
7.7
Heap
8.0
Unification Across Devices
AT Internet's Analytics Suite
6.7
Pendo
7.9
Heap
8.3
Custom Reports and Dashboards
AT Internet's Analytics Suite
9.1
Pendo
7.8
Heap
7.8
Other
User Data
AT Internet's Analytics Suite
7.7
Pendo
9.3
Heap
8.1
Site Search Reporting
AT Internet's Analytics Suite
8.6
Pendo
7.9
Heap
7.3
Load Time Monitoring
AT Internet's Analytics Suite
5.0
Pendo
7.0
Heap
7.5
Campaign Tracking
AT Internet's Analytics Suite
7.2
Pendo
7.7
Heap
8.0
E-Commerce
AT Internet's Analytics Suite
9.4
Pendo
Not enough data available
Heap
7.5
Promotional Messages
AT Internet's Analytics Suite
5.8
Pendo
9.0
Heap
Not enough data available
Administration Alerts
AT Internet's Analytics Suite
8.0
Pendo
8.9
Heap
Not enough data available
Administration
Performance and Reliability
AT Internet's Analytics Suite
8.5
Pendo
8.3
Heap
8.1
User, Role, and Access Management
AT Internet's Analytics Suite
8.1
Pendo
8.1
Heap
8.1
API / Integrations
AT Internet's Analytics Suite
8.5
Pendo
8.5
Heap
8.0
QA Testing
AT Internet's Analytics Suite
8.9
Pendo
8.7
Heap
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
16.7%
15.6%
56.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
58.3%
74.4%
34.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
10.0%
8.7%
AT Internet's Analytics Suite
Small-Business
16.7%
Mid-Market
58.3%
Enterprise
25.0%
Pendo
Small-Business
15.6%
Mid-Market
74.4%
Enterprise
10.0%
Heap
Small-Business
56.5%
Mid-Market
34.8%
Enterprise
8.7%

Reviewers' Industry

 
Marketing and Advertising
28.6%
Computer Software
58.1%
Internet
24.5%
 
Publishing
14.3%
Information Technology and Services
11.0%
Computer Software
14.4%
 
Computer Software
14.3%
Internet
7.4%
Information Technology and Services
13.7%
 
Media Production
7.1%
Marketing and Advertising
5.1%
Marketing and Advertising
12.9%
 
Leisure, Travel & Tourism
7.1%
Education Management
5.1%
Insurance
2.2%
 
Other
28.6%
Other
13.2%
Other
32.4%
AT Internet's Analytics Suite
Marketing and Advertising
28.6%
Publishing
14.3%
Computer Software
14.3%
Media Production
7.1%
Leisure, Travel & Tourism
7.1%
Other
28.6%
Pendo
Computer Software
58.1%
Information Technology and Services
11.0%
Internet
7.4%
Marketing and Advertising
5.1%
Education Management
5.1%
Other
13.2%
Heap
Internet
24.5%
Computer Software
14.4%
Information Technology and Services
13.7%
Marketing and Advertising
12.9%
Insurance
2.2%
Other
32.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Publishing

The product support team have been great during training, onboarding and configuration. We could not have asked for more from them and they made the process very straighforward

Allie J.
User

Pendo allows you to track customer visits and clicks on page elements, pages, or a set of pages. It's been very helpful to find out if customers are following the intended journey, and if not, where they are going astray. This has allowed my team to...

Noah H.
Administrator in Computer Software

Heap enables one to easily track how customers use one's applications on both the web and mobile. This data is crucial to informing product development and further enhancements. With its ability to easily define user events, one can easily detect how one...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

Bad interface and UX. Definitely not the easiest to use. I prefer the old version which was a lot easier to follow. Now I am confused.

G2 Crowd User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

Chang C.
User in Computer Software

1. Our app iterates rapidly and we need to redefine some events in heap every time, because our component moved around. I almost feel like the time we saved on implementing the tracking code is the spending here redefining the events. 2. Became pricy when...

 
AT Internet's Analytics Suite
Most Helpful Favorable Review
G2 Crowd User in Publishing

The product support team have been great during training, onboarding and configuration. We could not have asked for more from them and they made the process very straighforward

Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

Bad interface and UX. Definitely not the easiest to use. I prefer the old version which was a lot easier to follow. Now I am confused.

Pendo
Most Helpful Favorable Review
Allie J.
User

Pendo allows you to track customer visits and clicks on page elements, pages, or a set of pages. It's been very helpful to find out if customers are following the intended journey, and if not, where they are going astray. This has allowed my team to...

Most Helpful Critical Review
G2 Crowd User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

Heap
Most Helpful Favorable Review
Noah H.
Administrator in Computer Software

Heap enables one to easily track how customers use one's applications on both the web and mobile. This data is crucial to informing product development and further enhancements. With its ability to easily define user events, one can easily detect how one...

Most Helpful Critical Review
Chang C.
User in Computer Software

1. Our app iterates rapidly and we need to redefine some events in heap every time, because our component moved around. I almost feel like the time we saved on implementing the tracking code is the spending here redefining the events. 2. Became pricy when...

Screenshots

 
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Videos

 No videos provided

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

No videos provided
AT Internet's Analytics Suite
No videos provided
Pendo

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

Heap
No videos provided

Downloads

 No downloads providedNo downloads provided
AT Internet's Analytics Suite
No downloads provided
Heap
No downloads provided
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