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Compare Axios Systems assyst vs ServiceNow

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comparison of Axios Systems assyst vs. ServiceNow
based on data from user reviews. Axios Systems assyst rates 4.1/5 stars with 10 reviews. ServiceNow rates 3.8/5 stars with 498 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
7.7
(Based on 9 reviews)
8.5
(Based on 474 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 9 reviews)
7.7
(Based on 474 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
7.4
(Based on 135 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.0
(Based on 6 reviews)
7.9
(Based on 136 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 7 reviews)
8.1
(Based on 378 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 6 reviews)
8.2
(Based on 133 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.7
(Based on 9 reviews)
8.0
(Based on 468 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
3.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
22.2%
16.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
77.8%
79.3%
 
Information Technology and Services
50.0%
Information Technology and Services
27.5%
 
Banking
14.3%
Higher Education
7.8%
 
Retail
14.3%
Hospital & Health Care
7.6%
 
Government Administration
7.1%
Computer Software
6.7%
 
Telecommunications
7.1%
Financial Services
5.9%
 
Other
7.1%
Other
44.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Information Technology and Services

I have been working with multiple SD tools like Remedy HP SM and Axios Assyst , but the ease with which , it gets installed and is ready to use is amazing , if all the pre-requisites are met you can set the baseline tool up in 2 hrs time . Also the...

Devon S.
User in Information Technology and Services

ServiceNow's simplicity and ease of access makes clearing tickets easier for technicians as well as making the ticketing system more accessible for users who opt to use the Self-Service. Email alerts are on-point and make managing your queue easy even when...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

How long it takes to run simple functions

Jared H.
User in Government Administration

Performance occasionally suffers for reasons not attributable to local network or internet outages Many types of customization must be re-applied after each upgrade of the application

 
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Kate from G2 Crowd

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