Compare BigTime, Workzone, Core, and OpenAir PSA

Pricing

 
Express
$5.95
per user per month billed annually
Team
Request Pricing
Contact BQE Software Inc
Starting at $9.95
1 User
 
Pro
$17
per user per month billed annually
Professional
Request Pricing
 
Premier
$28.90
per user per month billed annually
Enterprise
Request Pricing
 
Free Trial
Free Trial
Free Trial
Free Trial
BigTime
Express
$5.95per user per month billed annually
Pro
$17per user per month billed annually
Premier
$28.90per user per month billed annually
Free Trial
Workzone
Team
Request Pricing
Professional
Request Pricing
Enterprise
Request Pricing
Free Trial
Core
Contact BQE Software Inc
Starting at $9.951 User
Free Trial
OpenAir PSA
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.1
8.1
6.4
7.7
Ease of Use
Ease of Use
9.0
8.3
6.9
7.0
Ease of Setup
Ease of Setup
8.6
8.0
Not enough data available
6.5
Ease of Admin
Ease of Admin
9.0
8.4
Not enough data available
6.9
Quality of Support
Quality of Support
9.4
8.9
6.4
7.2
Ease of Doing Business With
Ease of Doing Business With
9.4
9.1
Not enough data available
7.4
Product Direction (% positive)
Product Direction (% positive)
8.7
8.1
6.1
6.1
Meets Requirements
BigTime
9.1
Workzone
8.1
Core
6.4
OpenAir PSA
7.7
Ease of Use
BigTime
9.0
Workzone
8.3
Core
6.9
OpenAir PSA
7.0
Ease of Setup
BigTime
8.6
Workzone
8.0
Core
Not enough data available
OpenAir PSA
6.5
Ease of Admin
BigTime
9.0
Workzone
8.4
Core
Not enough data available
OpenAir PSA
6.9
Quality of Support
BigTime
9.4
Workzone
8.9
Core
6.4
OpenAir PSA
7.2
Ease of Doing Business With
BigTime
9.4
Workzone
9.1
Core
Not enough data available
OpenAir PSA
7.4
Product Direction (% positive)
BigTime
8.7
Workzone
8.1
Core
6.1
OpenAir PSA
6.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
82.4%
33.3%
66.7%
9.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
16.1%
40.0%
33.3%
58.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
1.6%
26.7%
0%
31.5%
BigTime
Small-Business
82.4%
Mid-Market
16.1%
Enterprise
1.6%
Workzone
Small-Business
33.3%
Mid-Market
40.0%
Enterprise
26.7%
Core
Small-Business
66.7%
Mid-Market
33.3%
Enterprise
0%
OpenAir PSA
Small-Business
9.7%
Mid-Market
58.8%
Enterprise
31.5%

Reviewers' Industry

 
Accounting
15.9%
Higher Education
18.6%
Computer Software
28.6%
Computer Software
28.4%
 
Public Relations and Communications
12.5%
Marketing and Advertising
14.0%
Renewables & Environment
14.3%
Information Technology and Services
25.9%
 
Civil Engineering
8.3%
Financial Services
14.0%
Marketing and Advertising
14.3%
Marketing and Advertising
10.0%
 
Information Technology and Services
7.9%
Paper & Forest Products
9.3%
Financial Services
14.3%
Management Consulting
6.0%
 
Architecture & Planning
7.9%
Information Technology and Services
7.0%
Civil Engineering
14.3%
Internet
3.0%
 
Other
47.5%
Other
37.2%
Other
14.3%
Other
26.9%
BigTime
Accounting
15.9%
Public Relations and Communications
12.5%
Civil Engineering
8.3%
Information Technology and Services
7.9%
Architecture & Planning
7.9%
Other
47.5%
Workzone
Higher Education
18.6%
Marketing and Advertising
14.0%
Financial Services
14.0%
Paper & Forest Products
9.3%
Information Technology and Services
7.0%
Other
37.2%
Core
Computer Software
28.6%
Renewables & Environment
14.3%
Marketing and Advertising
14.3%
Financial Services
14.3%
Civil Engineering
14.3%
Other
14.3%
OpenAir PSA
Computer Software
28.4%
Information Technology and Services
25.9%
Marketing and Advertising
10.0%
Management Consulting
6.0%
Internet
3.0%
Other
26.9%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Valeria C.
Administrator

I love how the chat button is integrated into each page! It makes it super easy to navigate, and when you need help its one click away! How cool is that? Each time I've chatted with anyone about numerous things, I get help from an expert. This last time, I...

G2 Crowd User in Marketing and Advertising

I like that it does keep the documents organized, and that we are able to copy projects and tasks.

Sara H.
User in Marketing and Advertising

Ease of inputting time in through the time card function. Great customer support. Love being able to check client budgets in real time.

G2 Crowd User in Internet

As far as PSA tools go, OpenAir is about as fully featured as they come. Project planning, forecasting, billing/invoicing and revenue recognition, workspaces, issue tracking, resource management, skill tracking, etc. We have much greater visibility now than...

Most Helpful Critical Review
Most Helpful Critical Review
Andrew C.
Administrator in Public Relations and Communications

Users are given dozens of options when producing a simple report, and the written explanations vary little, making it confusing as to what information will be pulled in a given report.

G2 Crowd User in Information Technology and Services

I really dislike that there is no mass time entry/deletion/moving/copying. If I have input several time entries on the wrong date, I have to delete them individually and re-add them to the correct date.

G2 Crowd User

Lots of issues with security settings and access, printing, core updates that delete our existing information or files, information being moved around or lost, being incompatible with quickbooks. Help desk is useless, usually the resolution is having to...

Jill A.
User in Internet

The interface is not intutive, not even for technical people. At a former company, we used openair and the entire company was required to be trained on it, and even then, there were always questions and confusion. It looks more like an application from...

 
BigTime
Most Helpful Favorable Review
Valeria C.
Administrator

I love how the chat button is integrated into each page! It makes it super easy to navigate, and when you need help its one click away! How cool is that? Each time I've chatted with anyone about numerous things, I get help from an expert. This last time, I...

Most Helpful Critical Review
Andrew C.
Administrator in Public Relations and Communications

Users are given dozens of options when producing a simple report, and the written explanations vary little, making it confusing as to what information will be pulled in a given report.

Workzone
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

I like that it does keep the documents organized, and that we are able to copy projects and tasks.

Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

I really dislike that there is no mass time entry/deletion/moving/copying. If I have input several time entries on the wrong date, I have to delete them individually and re-add them to the correct date.

Core
Most Helpful Favorable Review
Sara H.
User in Marketing and Advertising

Ease of inputting time in through the time card function. Great customer support. Love being able to check client budgets in real time.

Most Helpful Critical Review
G2 Crowd User

Lots of issues with security settings and access, printing, core updates that delete our existing information or files, information being moved around or lost, being incompatible with quickbooks. Help desk is useless, usually the resolution is having to...

OpenAir PSA
Most Helpful Favorable Review
G2 Crowd User in Internet

As far as PSA tools go, OpenAir is about as fully featured as they come. Project planning, forecasting, billing/invoicing and revenue recognition, workspaces, issue tracking, resource management, skill tracking, etc. We have much greater visibility now than...

Most Helpful Critical Review
Jill A.
User in Internet

The interface is not intutive, not even for technical people. At a former company, we used openair and the entire company was required to be trained on it, and even then, there were always questions and confusion. It looks more like an application from...

Screenshots

 
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Videos

 

Tracking Time & Expenses in BigTime.

No videos providedNo videos provided
BigTime

Tracking Time & Expenses in BigTime.

Workzone
No videos provided
Core
No videos provided
OpenAir PSA

Downloads

 No downloads providedNo downloads provided
Workzone
No downloads provided
Core
No downloads provided
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