Compare BMC Remedy vs Inline Manual
See this
comparison of BMC Remedy vs. Inline Manual
based on data from user reviews. BMC Remedy rates 3.6/5 stars with 221 reviews. Inline Manual rates 4.8/5 stars with 6 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
STANDARD
$59 per month
 
STANDARD PRO
$158 per month
 
ENTERPRISE
from $1220 per month
 
Free Trial Unavailable
Free Trial
BMC Remedy
Free Trial Unavailable
Inline Manual
STANDARD
$59per month
STANDARD PRO
$158per month
ENTERPRISE
from $1220per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
7.9
8.6
Ease of Use
Ease of Use
7.1
7.5
Ease of Setup
Ease of Setup
6.9
8.0
Ease of Admin
Ease of Admin
7.2
8.3
Quality of Support
Quality of Support
7.3
9.7
Ease of Doing Business With
Ease of Doing Business With
7.9
9.7
Product Direction (% positive)
Product Direction (% positive)
5.8
10.0
Meets Requirements
BMC Remedy
7.9
Inline Manual
8.6
Ease of Use
BMC Remedy
7.1
Inline Manual
7.5
Ease of Setup
BMC Remedy
6.9
Inline Manual
8.0
Ease of Admin
BMC Remedy
7.2
Inline Manual
8.3
Quality of Support
BMC Remedy
7.3
Inline Manual
9.7
Ease of Doing Business With
BMC Remedy
7.9
Inline Manual
9.7
Product Direction (% positive)
BMC Remedy
5.8
Inline Manual
10.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
4.1%
50.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
21.9%
33.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
74.0%
16.7%
BMC Remedy
Small-Business
4.1%
Mid-Market
21.9%
Enterprise
74.0%
Inline Manual
Small-Business
50.0%
Mid-Market
33.3%
Enterprise
16.7%

Reviewers' Industry

 
Information Technology and Services
32.6%
Computer Software
42.9%
 
Telecommunications
9.1%
Marketing and Advertising
14.3%
 
Hospital & Health Care
6.2%
Investment Management
14.3%
 
Higher Education
4.3%
Health, Wellness and Fitness
14.3%
 
Computer Software
4.3%
Financial Services
14.3%
 
Other
43.5%
Other
0.0%
BMC Remedy
Information Technology and Services
32.6%
Telecommunications
9.1%
Hospital & Health Care
6.2%
Higher Education
4.3%
Computer Software
4.3%
Other
43.5%
Inline Manual
Computer Software
42.9%
Marketing and Advertising
14.3%
Investment Management
14.3%
Health, Wellness and Fitness
14.3%
Financial Services
14.3%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Michael D.
User in Industrial Automation

We use this product for Work order assignment and review. I like that it is available via a web portal so that our techs can be on site to get information about the work ticket and also search the knowledge base that we built, we are able to post "How to"...

Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

G2 Crowd User in Investment Management

They are using chrome for the authoring tool i am using safari. Not a big deal...

 
BMC Remedy
Most Helpful Favorable Review
Michael D.
User in Industrial Automation

We use this product for Work order assignment and review. I like that it is available via a web portal so that our techs can be on site to get information about the work ticket and also search the knowledge base that we built, we are able to post "How to"...

Most Helpful Critical Review
G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

Inline Manual
Most Helpful Favorable Review
Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

Most Helpful Critical Review
G2 Crowd User in Investment Management

They are using chrome for the authoring tool i am using safari. Not a big deal...

Screenshots

 
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