Want to see who topped the 2019 Best Software Awards?

Compare BMC Remedy, Micro Focus PPM, and Rukovoditel

 
Standard Part
$0 No Restrictions
 
Extension
$95 No Restrictions
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.1
(Based on 200 reviews)
8.4
(Based on 20 reviews)
9.3
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
7.3
(Based on 203 reviews)
7.1
(Based on 21 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.2
(Based on 72 reviews)
8.0
(Based on 14 reviews)
9.3
(Based on 8 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.4
(Based on 71 reviews)
8.6
(Based on 15 reviews)
8.9
(Based on 8 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.6
(Based on 171 reviews)
7.4
(Based on 17 reviews)
9.3
(Based on 9 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.1
(Based on 66 reviews)
8.2
(Based on 14 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
6.3
(Based on 200 reviews)
7.0
(Based on 21 reviews)
9.1
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
3.7%
9.5%
36.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
21.8%
28.6%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
74.5%
61.9%
18.2%
 
Information Technology and Services
31.9%
Information Technology and Services
34.6%
Restaurants
13.3%
 
Telecommunications
9.2%
Telecommunications
11.5%
Food & Beverages
13.3%
 
Hospital & Health Care
6.2%
Management Consulting
7.7%
Computer Software
13.3%
 
Computer Software
4.8%
Insurance
7.7%
Medical Devices
6.7%
 
Higher Education
4.4%
Non-Profit Organization Management
3.8%
Management Consulting
6.7%
 
Other
43.6%
Other
34.6%
Other
46.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Michael D.
User in Industrial Automation

We use this product for Work order assignment and review. I like that it is available via a web portal so that our techs can be on site to get information about the work ticket and also search the knowledge base that we built, we are able to post "How to"...

Peter B.
User in Computer Software

I evaluated and ran a trial of this software a few years ago and it basically was a good tool for large IT shops that need to keep track of all their projects in one central repository.

G2 Crowd User in Information Technology and Services

Believe me it or not but I was searching for a quality project management system from last 3 years with the following features but I couldn't 1) Can handle tasks & projects in a proper way 2) Clients & Team don't be direct 3) Good...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

G2 Crowd User in Automotive

In our workforce, PPM is mandatory and required, but nobody likes using it. It's bulky, it's slow, and the UI is not intuitive. Many features are hidden behind screens that are hard to find without proper guidance or training. Recalling timesheets is a pain.

Thomas G.
Consultant in Transportation/Trucking/Railroad

Basically everything works great - Rukovoditel is still quite new on the market so additional functionality and features can be added over time, personally I would like to see some improvements in regards to the Time Log features (date-time calculation) and...

 
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Kate from G2 Crowd

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