Compare BMC Remedy, Micro Focus PPM, and Waffle.io

Pricing

 
Waffle.io
Free
 
Waffle Takeout
$2,000
per year
 
Free Trial Unavailable
Free Trial Unavailable
Free Trial Unavailable
BMC Remedy
Free Trial Unavailable
Micro Focus PPM
Free Trial Unavailable
Waffle.io
Waffle.io
Free
Waffle Takeout
$2,000per year
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.9
8.3
8.5
Ease of Use
Ease of Use
7.1
6.8
8.7
Ease of Setup
Ease of Setup
6.9
7.7
8.7
Ease of Admin
Ease of Admin
7.2
8.4
Not enough data available
Quality of Support
Quality of Support
7.3
7.2
8.6
Ease of Doing Business With
Ease of Doing Business With
7.9
8.0
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
5.8
6.7
6.7
Meets Requirements
BMC Remedy
7.9
Micro Focus PPM
8.3
Waffle.io
8.5
Ease of Use
BMC Remedy
7.1
Micro Focus PPM
6.8
Waffle.io
8.7
Ease of Setup
BMC Remedy
6.9
Micro Focus PPM
7.7
Waffle.io
8.7
Ease of Admin
BMC Remedy
7.2
Micro Focus PPM
8.4
Waffle.io
Not enough data available
Quality of Support
BMC Remedy
7.3
Micro Focus PPM
7.2
Waffle.io
8.6
Ease of Doing Business With
BMC Remedy
7.9
Micro Focus PPM
8.0
Waffle.io
Not enough data available
Product Direction (% positive)
BMC Remedy
5.8
Micro Focus PPM
6.7
Waffle.io
6.7

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
4.1%
9.5%
64.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
21.9%
28.6%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
74.0%
61.9%
7.1%
BMC Remedy
Small-Business
4.1%
Mid-Market
21.9%
Enterprise
74.0%
Micro Focus PPM
Small-Business
9.5%
Mid-Market
28.6%
Enterprise
61.9%
Waffle.io
Small-Business
64.3%
Mid-Market
28.6%
Enterprise
7.1%

Reviewers' Industry

 
Information Technology and Services
32.6%
Information Technology and Services
34.6%
Information Technology and Services
28.6%
 
Telecommunications
9.1%
Telecommunications
11.5%
Computer Software
19.0%
 
Hospital & Health Care
6.2%
Management Consulting
7.7%
Music
9.5%
 
Higher Education
4.3%
Insurance
7.7%
Media Production
9.5%
 
Computer Software
4.3%
Non-Profit Organization Management
3.8%
Internet
9.5%
 
Other
43.5%
Other
34.6%
Other
23.8%
BMC Remedy
Information Technology and Services
32.6%
Telecommunications
9.1%
Hospital & Health Care
6.2%
Higher Education
4.3%
Computer Software
4.3%
Other
43.5%
Micro Focus PPM
Information Technology and Services
34.6%
Telecommunications
11.5%
Management Consulting
7.7%
Insurance
7.7%
Non-Profit Organization Management
3.8%
Other
34.6%
Waffle.io
Information Technology and Services
28.6%
Computer Software
19.0%
Music
9.5%
Media Production
9.5%
Internet
9.5%
Other
23.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Greg M.
User in Internet

It's a full-blown, enterprise-grade ITSM suite. For those who are looking to implement ITIL practices, Remedy will help you do so, with modules like asset and configuration management, incident and problem management, change management, and so forth. Done...

Peter B.
User in Computer Software

I evaluated and ran a trial of this software a few years ago and it basically was a good tool for large IT shops that need to keep track of all their projects in one central repository.

G2 Crowd User in Media Production

I love the visual aspects of this program and how user friendly it has been for me and my team.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

G2 Crowd User in Hospital & Health Care

I am a basic user of the system and therefore can only review the application from that standpoint. With this in mind, as a user, I think the application is rather cumbersome. If you add more than a handful of tasks / assets / miscellaneous items to your...

G2 Crowd User

I have always felt that the integration with github, while quite good, was somewhat spotty. Someone would move something on a waffle board and the issue tags wouldn't get updated in github, or vice versa. This often left members of the software team...

 
BMC Remedy
Most Helpful Favorable Review
Greg M.
User in Internet

It's a full-blown, enterprise-grade ITSM suite. For those who are looking to implement ITIL practices, Remedy will help you do so, with modules like asset and configuration management, incident and problem management, change management, and so forth. Done...

Most Helpful Critical Review
G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

Micro Focus PPM
Most Helpful Favorable Review
Peter B.
User in Computer Software

I evaluated and ran a trial of this software a few years ago and it basically was a good tool for large IT shops that need to keep track of all their projects in one central repository.

Most Helpful Critical Review
G2 Crowd User in Hospital & Health Care

I am a basic user of the system and therefore can only review the application from that standpoint. With this in mind, as a user, I think the application is rather cumbersome. If you add more than a handful of tasks / assets / miscellaneous items to your...

Waffle.io
Most Helpful Favorable Review
G2 Crowd User in Media Production

I love the visual aspects of this program and how user friendly it has been for me and my team.

Most Helpful Critical Review
G2 Crowd User

I have always felt that the integration with github, while quite good, was somewhat spotty. Someone would move something on a waffle board and the issue tags wouldn't get updated in github, or vice versa. This often left members of the software team...

Screenshots

 
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No screenshots provided
Micro Focus PPM
Waffle.io
No screenshots provided
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