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Compare Bold360 vs EasyVista

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comparison of Bold360 vs. EasyVista
based on data from user reviews. Bold360 rates 2.5/5 stars with 13 reviews. EasyVista rates 3.9/5 stars with 76 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
7.0
(Based on 13 reviews)
8.3
(Based on 74 reviews)
Ease of UseSee More
Ease of UseSee More
6.1
(Based on 13 reviews)
7.2
(Based on 74 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.0
(Based on 5 reviews)
7.4
(Based on 62 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.3
(Based on 6 reviews)
7.8
(Based on 65 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.5
(Based on 9 reviews)
7.9
(Based on 68 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.0
(Based on 5 reviews)
8.3
(Based on 61 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
4.3
(Based on 13 reviews)
7.9
(Based on 70 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.2%
7.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.5%
26.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.4%
65.8%
 
Telecommunications
40.0%
Higher Education
14.3%
 
Sporting Goods
13.3%
Information Technology and Services
9.9%
 
Insurance
13.3%
Hospital & Health Care
7.7%
 
Retail
6.7%
Insurance
6.6%
 
Marketing and Advertising
6.7%
Government Administration
5.5%
 
Other
20.0%
Other
56.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The user interface of the desktop client can be glitchy.

G2 Crowd User in Outsourcing/Offshoring

Many of the configurations cannot be applied selectively (e.g. KPI). Support for implmeneting new configuration is not always availabe or useful. In case of major fault we are not alwasy informed

 
 No videos provided.

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

 No downloads provided.
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Kate from G2 Crowd

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