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Compare Bold360 vs EasyVista

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comparison of Bold360 vs. EasyVista
based on data from user reviews. Bold360 rates 2.3/5 stars with 12 reviews. EasyVista rates 3.9/5 stars with 76 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
6.7
(Based on 12 reviews)
8.3
(Based on 74 reviews)
Ease of UseSee More
Ease of UseSee More
6.0
(Based on 12 reviews)
7.2
(Based on 74 reviews)
Ease of Setup
Ease of SetupNot enough data available
7.4
(Based on 62 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.1
(Based on 5 reviews)
7.8
(Based on 65 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.1
(Based on 8 reviews)
7.9
(Based on 68 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.3
(Based on 61 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
3.9
(Based on 12 reviews)
7.9
(Based on 70 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
7.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
26.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
65.8%
 
Telecommunications
35.7%
Higher Education
14.3%
 
Insurance
14.3%
Information Technology and Services
9.9%
 
Sporting Goods
14.3%
Hospital & Health Care
7.7%
 
Information Technology and Services
7.1%
Insurance
6.6%
 
Marketing and Advertising
7.1%
Government Administration
5.5%
 
Other
21.4%
Other
56.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Retail

There were too many features which were distracting. We have our online chat set up and used by our sales reps to generate leads and have more people call in. We need simplicity as our magic is done via phone/email,

G2 Crowd User in Accounting

Most of it. It is not intuitive at all. Takes way to long to use and run accurate reports.

 
 No videos provided.

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

 No downloads provided.
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