Compare Bold360 vs Groove

See this comparison of Bold360 vs. Groove based on data from user reviews. Bold360 rates 2.3/5 stars with 12 reviews. Groove rates 4.2/5 stars with 27 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
Request a Quote Annual concurrent licenses
Groove Free
$0 user/month
 
Plus
Request a Quote Annual concurrent licenses
Groove Plus
$15 user/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
6.7
(Based on 12 reviews)
8.0
(Based on 25 reviews)
Ease of UseSee More
Ease of UseSee More
6.0
(Based on 12 reviews)
9.0
(Based on 25 reviews)
Ease of Setup
Ease of SetupNot enough data available
9.3
(Based on 13 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.1
(Based on 5 reviews)
9.3
(Based on 13 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.1
(Based on 8 reviews)
8.5
(Based on 23 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.1
(Based on 12 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
3.9
(Based on 12 reviews)
7.1
(Based on 25 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
84.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
15.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
0.0%
 
Telecommunications
35.7%
Computer Software
25.0%
 
Insurance
14.3%
Internet
12.5%
 
Sporting Goods
14.3%
Fund-Raising
7.5%
 
Information Technology and Services
7.1%
Consumer Goods
5.0%
 
Marketing and Advertising
7.1%
Executive Office
5.0%
 
Other
21.4%
Other
45.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Information Technology and Services

It works for our company. The installation process is easy.

G2 Crowd User

Groove was incredibly easy to use. Unlike some of the other software we tried, Groove wasn't bloated with dozens of features we'd never use. As a small/medium sized company, Groove's ticket inbox and Knowledge Base worked well. Multiple members of the...

Most Helpful Critical Review
Most Helpful Critical Review
Candace U.
Administrator in Insurance

Keeping you logged on when you've clicked out of it as well as hearing other chats

G2 Crowd User in Non-Profit Organization Management

No way to separate everything. Gets busy because no good flowing pipeline. It gets cluttered and call to actions for clients can get messy.

 
 No screenshots provided.
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