Compare Bold360 vs GrooveHQ

See this comparison of Bold360 vs. Groove based on data from user reviews. Bold360 rates 2.3/5 stars with 12 reviews. Groove rates 4.2/5 stars with 27 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
Request a Quote Annual concurrent licenses
Groove Free
$0 user/month
 
Plus
Request a Quote Annual concurrent licenses
Groove Plus
$15 user/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
6.7
(Based on 12 reviews)
8.0
(Based on 25 reviews)
Ease of UseSee More
Ease of UseSee More
6.0
(Based on 12 reviews)
9.0
(Based on 25 reviews)
Ease of Setup
Ease of SetupNot enough data available
9.3
(Based on 13 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.1
(Based on 5 reviews)
9.3
(Based on 13 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.1
(Based on 8 reviews)
8.5
(Based on 23 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.1
(Based on 12 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
3.9
(Based on 12 reviews)
7.1
(Based on 25 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
84.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
15.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
0.0%
 
Telecommunications
35.7%
Computer Software
25.0%
 
Insurance
14.3%
Internet
12.5%
 
Sporting Goods
14.3%
Fund-Raising
7.5%
 
Information Technology and Services
7.1%
Consumer Goods
5.0%
 
Marketing and Advertising
7.1%
Executive Office
5.0%
 
Other
21.4%
Other
45.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Telecommunications

BoldChat is simple and effective product. I use it only a daily basis and it gets the job done for what I need it to.

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Josh T.
Agency in Computer Software

It is good to keep track of all the support requests that we get in. It's a great way to keep on top of issues reported by clients.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Sporting Goods

No customer service contact. I tried chat support. They keep saying someone will call us back. We're simply trying to update our billing. Only option is to pay $5000 or $2000 per year package. All chat agents clueless because they're not even in the country.

G2 Crowd User in Non-Profit Organization Management

No way to separate everything. Gets busy because no good flowing pipeline. It gets cluttered and call to actions for clients can get messy.

 
 No screenshots provided.
Ask Bold360 a QuestionContact Bold360Request More InformationRequest More Information
Kate avatar
Kate from G2 Crowd

Need help?

I can help.