Compare Bold360 vs GuideMe by EdCast

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comparison of Bold360 vs. GuideMe by EdCast
based on data from user reviews. Bold360 rates 2.3/5 stars with 12 reviews. GuideMe by EdCast rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
6.7
(Based on 12 reviews)
10.0
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
6.0
(Based on 12 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of SetupNot enough data availableNot enough data available
Ease of Admin
Ease of Admin
6.1
(Based on 5 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
6.1
(Based on 8 reviews)
10.0
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data availableNot enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
3.9
(Based on 12 reviews)
7.9
(Based on 5 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
80.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
0.0%
 
Telecommunications
35.7%
Information Technology and Services
60.0%
 
Insurance
14.3%
Computer Software
20.0%
 
Sporting Goods
14.3%
Internet
20.0%
 
Information Technology and Services
7.1%
 
Marketing and Advertising
7.1%
 
Other
21.4%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Nilesh T.
Administrator in Information Technology and Services

Easy to understand user interface. I could set it up on my own and create walkthroughs of our product for our customers. I personally like language translation feature the most, it helps in gaining more customers globally. The development team is also very...

Most Helpful Critical Review
Most Helpful Critical Review
Danny R.
User in Telecommunications

The interface is a bit clunky and looks dated. Every once in a while, I'll have issues with BoldChat on my dual monitors as well - it just kind of hides in the nebulous space between the two monitors or off to the side of one, never to be seen from again...

Verdi E.
User in Internet

Nothing at the moment. The software works as stated and is easy to use and functional.

 
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Kate from G2 Crowd

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