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Compare Bold360 vs HappyFox

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comparison of Bold360 vs. HappyFox
based on data from user reviews. Bold360 rates 2.7/5 stars with 14 reviews. HappyFox rates 4.6/5 stars with 110 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Bold360
HappyFox
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Bold360
Bold360
2.7
Based on 14 reviews
HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
 
Starter
Request a Quote Annual concurrent licenses
Mighty
$29 per staff / month
 
Plus
Request a Quote Annual concurrent licenses
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.0
(Based on 13 reviews)
9.0
(Based on 104 reviews)
Ease of UseSee More
Ease of UseSee More
6.1
(Based on 13 reviews)
9.4
(Based on 104 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.0
(Based on 5 reviews)
9.0
(Based on 81 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.3
(Based on 6 reviews)
9.2
(Based on 80 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.5
(Based on 9 reviews)
9.3
(Based on 99 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.0
(Based on 5 reviews)
9.4
(Based on 77 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
4.3
(Based on 13 reviews)
9.4
(Based on 106 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
46.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
42.9%
38.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
15.5%
 
Telecommunications
35.3%
Information Technology and Services
14.1%
 
Sporting Goods
11.8%
Computer Software
12.2%
 
Insurance
11.8%
Higher Education
6.4%
 
Accounting
11.8%
Real Estate
3.8%
 
Retail
5.9%
Education Management
3.8%
 
Other
23.5%
Other
59.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

Most Helpful Critical Review
Most Helpful Critical Review
Candace U.
Administrator in Insurance

Keeping you logged on when you've clicked out of it as well as hearing other chats

G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

 
Ask Bold360 a QuestionContact Bold360Ask HappyFox a QuestionContact HappyFox
Kate from G2 Crowd

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