Compare Bold360 vs Inline Manual

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comparison of Bold360 vs. Inline Manual
based on data from user reviews. Bold360 rates 2.3/5 stars with 12 reviews. Inline Manual rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
Request a Quote Annual concurrent licenses
STANDARD
$59 per month
 
Plus
Request a Quote Annual concurrent licenses
STANDARD PRO
$158 per month
 
ENTERPRISE
from $1220 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
6.7
(Based on 12 reviews)
8.5
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
6.0
(Based on 12 reviews)
7.9
(Based on 5 reviews)
Ease of Setup
Ease of SetupNot enough data availableNot enough data available
Ease of Admin
Ease of Admin
6.1
(Based on 5 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
6.1
(Based on 8 reviews)
9.7
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data availableNot enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
3.9
(Based on 12 reviews)
10.0
(Based on 5 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
60.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
0.0%
 
Telecommunications
35.7%
Computer Software
50.0%
 
Insurance
14.3%
Marketing and Advertising
16.7%
 
Sporting Goods
14.3%
Investment Management
16.7%
 
Information Technology and Services
7.1%
Financial Services
16.7%
 
Marketing and Advertising
7.1%
 
Other
21.4%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

G2 Crowd User in Investment Management

Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.

Most Helpful Critical Review
Most Helpful Critical Review
Candace U.
Administrator in Insurance

Keeping you logged on when you've clicked out of it as well as hearing other chats

Marc S.
Administrator in Marketing and Advertising

Takes a little while to get to grips with the onboarding tool especially for some of our team who are less technical - as and when new updates are made this is becoming easier however.

 
Ask Bold360 a QuestionContact Bold360Ask Inline Manual a QuestionContact Inline Manual
Kate from G2 Crowd

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