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Compare Bold360 vs Inline Manual

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comparison of Bold360 vs. Inline Manual
based on data from user reviews. Bold360 rates 2.7/5 stars with 14 reviews. Inline Manual rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
Request a Quote Annual concurrent licenses
STANDARD
$59 per month
 
Plus
Request a Quote Annual concurrent licenses
STANDARD PRO
$158 per month
 
ENTERPRISE
from $1220 per month
 
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Meets RequirementsSee More
Meets RequirementsSee More
7.0
(Based on 13 reviews)
8.5
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
6.1
(Based on 13 reviews)
7.9
(Based on 5 reviews)
Ease of Setup
Ease of Setup
7.0
(Based on 5 reviews)
Not enough data available
Ease of Admin
Ease of Admin
6.3
(Based on 6 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
6.5
(Based on 9 reviews)
9.7
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business With
7.0
(Based on 5 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
4.3
(Based on 13 reviews)
10.0
(Based on 5 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
60.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
42.9%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
0.0%
 
Telecommunications
35.3%
Computer Software
50.0%
 
Sporting Goods
11.8%
Marketing and Advertising
16.7%
 
Insurance
11.8%
Investment Management
16.7%
 
Accounting
11.8%
Financial Services
16.7%
 
Retail
5.9%
 
Other
23.5%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

Most Helpful Critical Review
Most Helpful Critical Review
Candace U.
Administrator in Insurance

Keeping you logged on when you've clicked out of it as well as hearing other chats

G2 Crowd User in Computer Software

Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine.

 
Ask Bold360 a QuestionContact Bold360Ask Inline Manual a QuestionContact Inline Manual
Kate from G2 Crowd

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