Compare Bold360 vs JIRA Service Desk

See this comparison of Bold360 vs. JIRA Service Desk based on data from user reviews. Bold360 rates 2.3/5 stars with 12 reviews. JIRA Service Desk rates 4.1/5 stars with 408 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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$10 /month
 
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FOR GROWING TEAMS
$20 /agent/month
 
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Meets RequirementsSee More
Meets RequirementsSee More
6.7
(Based on 12 reviews)
8.6
(Based on 388 reviews)
Ease of UseSee More
Ease of UseSee More
6.0
(Based on 12 reviews)
8.1
(Based on 389 reviews)
Ease of Setup
Ease of SetupNot enough data available
7.6
(Based on 144 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.1
(Based on 5 reviews)
7.7
(Based on 143 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.1
(Based on 8 reviews)
8.2
(Based on 323 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.4
(Based on 136 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
3.9
(Based on 12 reviews)
8.1
(Based on 382 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
17.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
41.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
41.5%
 
Telecommunications
35.7%
Information Technology and Services
28.5%
 
Insurance
14.3%
Computer Software
15.6%
 
Sporting Goods
14.3%
Internet
6.5%
 
Information Technology and Services
7.1%
Financial Services
4.2%
 
Marketing and Advertising
7.1%
Telecommunications
4.2%
 
Other
21.4%
Other
41.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Information Technology and Services

It works for our company. The installation process is easy.

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Sushant D.
User in Information Technology and Services

Jira, provides an ease in tracking down the tasks, and efforts of an individual, and generates a report for this data given, providing the efficiency of the team as a whole. It uses kanban board to show a detailed information of the individuals. We can...

Most Helpful Critical Review
Most Helpful Critical Review
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Jessica F.
User in Telecommunications

Obnoxious tones for incoming chats, not very user-friendly in terms of navigating through commands/options, interface is outdated in terms of appearance.

G2 Crowd User in Telecommunications

Nothing that I have found throughout my use would cause for dislike.

 
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Kate avatar
Kate from G2 Crowd

Need help?

I can help.