Compare Bold360 vs LiveChat

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comparison of Bold360 vs. LiveChat
based on data from user reviews. Bold360 rates 2.7/5 stars with 14 reviews. LiveChat rates 4.5/5 stars with 526 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
Request a Quote Annual concurrent licenses
Starter
$16 per seat / month
 
Plus
Request a Quote Annual concurrent licenses
Team
$33 per seat / month
 
Business
$50 per seat / month
 
Enterprise
$149 per seat / month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
7.0
(Based on 13 reviews)
9.2
(Based on 499 reviews)
Ease of UseSee More
Ease of UseSee More
6.1
(Based on 13 reviews)
9.4
(Based on 498 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.0
(Based on 5 reviews)
9.2
(Based on 207 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.3
(Based on 6 reviews)
9.2
(Based on 207 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.5
(Based on 9 reviews)
9.2
(Based on 460 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.0
(Based on 5 reviews)
9.2
(Based on 200 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
4.3
(Based on 13 reviews)
8.5
(Based on 497 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
48.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
42.9%
35.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
16.3%
 
Telecommunications
35.3%
Computer Software
9.3%
 
Sporting Goods
11.8%
Information Technology and Services
8.5%
 
Insurance
11.8%
Internet
5.1%
 
Accounting
11.8%
Retail
5.0%
 
Retail
5.9%
Telecommunications
3.5%
 
Other
23.5%
Other
68.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Eugenio S.
User in Information Technology and Services

I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.

Most Helpful Critical Review
Most Helpful Critical Review
Candace U.
Administrator in Insurance

Keeping you logged on when you've clicked out of it as well as hearing other chats

G2 Crowd User in Hospital & Health Care

It's not updated enough, it is headed up

 
 No videos provided.

LiveChat is a perfect piece of software for support teams and larger organizations.
Scalable, secure and easy to pick up by the new agents, it really gets the job done.

Take it for a test drive - try LiveChat for free for 30 days! No credit card required.

 No downloads provided.
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Kate from G2 Crowd

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