Compare Bold360 vs LiveHelpNow

See this comparison of Bold360 vs. LiveHelpNow based on data from user reviews. Bold360 rates 2.3/5 stars with 12 reviews. LiveHelpNow rates 4.2/5 stars with 107 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
Request a Quote Annual concurrent licenses
Live chat and SMS
$18.90 per month
 
Plus
Request a Quote Annual concurrent licenses
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
6.7
(Based on 12 reviews)
8.7
(Based on 99 reviews)
Ease of UseSee More
Ease of UseSee More
6.0
(Based on 12 reviews)
8.7
(Based on 99 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.6
(Based on 80 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.1
(Based on 5 reviews)
8.5
(Based on 79 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.1
(Based on 8 reviews)
8.7
(Based on 89 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.0
(Based on 79 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
3.9
(Based on 12 reviews)
8.0
(Based on 98 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
48.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
32.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
18.7%
 
Telecommunications
35.7%
Information Technology and Services
8.2%
 
Insurance
14.3%
Retail
6.0%
 
Sporting Goods
14.3%
Insurance
4.5%
 
Information Technology and Services
7.1%
Consumer Goods
4.5%
 
Marketing and Advertising
7.1%
Real Estate
3.7%
 
Other
21.4%
Other
73.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Insurance

I like that i am able to chat and get work done at the same time.

G2 Crowd User

The implementation and ease of use for the application is tops. Very user friendly

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The user interface of the desktop client can be glitchy.

Antonia C.
User

I never had any issues with the new program but it was an adjustment from Lync.

 
 No videos provided.

LiveHelpNow help desk software. Company and vision

 No downloads provided.
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Kate from G2 Crowd

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