Want to see who topped the 2019 Best Software Awards?

Compare Bold360 vs MindTouch

See this

comparison of Bold360 vs. MindTouch
based on data from user reviews. Bold360 rates 2.7/5 stars with 14 reviews. MindTouch rates 4.1/5 stars with 50 reviews. Each product's score is calculated by real-time data from verified user reviews.

Add Product
Bold360
MindTouch
Optimized for quick response
Add Product
Bold360
Bold360
2.7
Based on 14 reviews
MindTouch
MindTouch
4.1
Based on 50 reviews
Optimized for quick response
 
Starter
Request a Quote Annual concurrent licenses
 
Plus
Request a Quote Annual concurrent licenses
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
7.0
(Based on 13 reviews)
8.3
(Based on 50 reviews)
Ease of UseSee More
Ease of UseSee More
6.1
(Based on 13 reviews)
8.3
(Based on 50 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.0
(Based on 5 reviews)
8.0
(Based on 42 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.3
(Based on 6 reviews)
8.4
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.5
(Based on 9 reviews)
8.8
(Based on 49 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.0
(Based on 5 reviews)
9.0
(Based on 42 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
4.3
(Based on 13 reviews)
8.1
(Based on 49 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
18.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
42.9%
59.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
22.4%
 
Telecommunications
35.3%
Computer Software
36.4%
 
Sporting Goods
11.8%
Information Technology and Services
16.7%
 
Insurance
11.8%
Financial Services
7.6%
 
Accounting
11.8%
Telecommunications
6.1%
 
Retail
5.9%
Internet
4.5%
 
Other
23.5%
Other
28.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Robert P.
Administrator in Architecture & Planning

Customer service at MindTouch is unparalleled. I hold them up as THE example to any vendor. Any call or email into MindTouch gets an almost immediate, personal response, often by phone. Everyone I have worked with at MindTouch over the years has been...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Retail

There were too many features which were distracting. We have our online chat set up and used by our sales reps to generate leads and have more people call in. We need simplicity as our magic is done via phone/email,

G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

 
Ask Bold360 a QuestionContact Bold360Ask MindTouch a QuestionContact MindTouch
Kate from G2 Crowd

Need help?

I can help.