Compare Bold360 vs MindTouch

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comparison of Bold360 vs. MindTouch
based on data from user reviews. Bold360 rates 2.3/5 stars with 12 reviews. MindTouch rates 4.1/5 stars with 50 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
6.7
(Based on 12 reviews)
8.3
(Based on 50 reviews)
Ease of UseSee More
Ease of UseSee More
6.0
(Based on 12 reviews)
8.3
(Based on 50 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.0
(Based on 42 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.1
(Based on 5 reviews)
8.4
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.1
(Based on 8 reviews)
8.8
(Based on 49 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.0
(Based on 42 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
3.9
(Based on 12 reviews)
8.1
(Based on 49 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
18.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
59.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
22.4%
 
Telecommunications
35.7%
Computer Software
36.4%
 
Insurance
14.3%
Information Technology and Services
16.7%
 
Sporting Goods
14.3%
Financial Services
7.6%
 
Information Technology and Services
7.1%
Telecommunications
6.1%
 
Marketing and Advertising
7.1%
Insurance
4.5%
 
Other
21.4%
Other
28.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The user interface of the desktop client can be glitchy.

G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

 
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Ask Bold360 a QuestionContact Bold360Ask MindTouch a QuestionContact MindTouch
Kate from G2 Crowd

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