Compare Bold360 vs Moxie

See this comparison of Bold360 vs. Moxie based on data from user reviews. Bold360 rates 2.3/5 stars with 12 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
6.7
(Based on 12 reviews)
7.8
(Based on 17 reviews)
Ease of UseSee More
Ease of UseSee More
6.0
(Based on 12 reviews)
8.1
(Based on 17 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.2
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.1
(Based on 5 reviews)
7.8
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.1
(Based on 8 reviews)
8.6
(Based on 14 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
3.9
(Based on 12 reviews)
5.7
(Based on 17 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
5.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
57.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
36.8%
 
Telecommunications
35.7%
Insurance
11.5%
 
Insurance
14.3%
Retail
7.7%
 
Sporting Goods
14.3%
Hospitality
7.7%
 
Information Technology and Services
7.1%
Internet
7.7%
 
Marketing and Advertising
7.1%
Individual & Family Services
7.7%
 
Other
21.4%
Other
57.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Telecommunications

BoldChat is simple and effective product. I use it only a daily basis and it gets the job done for what I need it to.

G2 Crowd User in Real Estate

The interface was intuitive and easy to use. I did not have to train extensively in order to utilize it effectively.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Sporting Goods

No customer service contact. I tried chat support. They keep saying someone will call us back. We're simply trying to update our billing. Only option is to pay $5000 or $2000 per year package. All chat agents clueless because they're not even in the country.

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Kyle L.
Administrator in Information Technology and Services

Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...

 
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Kate avatar
Kate from G2 Crowd

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