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Compare Bold360 vs Moxie

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comparison of Bold360 vs. Moxie
based on data from user reviews. Bold360 rates 2.7/5 stars with 14 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
7.0
(Based on 13 reviews)
7.8
(Based on 17 reviews)
Ease of UseSee More
Ease of UseSee More
6.1
(Based on 13 reviews)
8.1
(Based on 17 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.0
(Based on 5 reviews)
8.2
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.3
(Based on 6 reviews)
7.8
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.5
(Based on 9 reviews)
8.6
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.0
(Based on 5 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
4.3
(Based on 13 reviews)
5.7
(Based on 17 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
5.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
42.9%
57.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
36.8%
 
Telecommunications
35.3%
Insurance
11.5%
 
Sporting Goods
11.8%
Retail
7.7%
 
Insurance
11.8%
Internet
7.7%
 
Accounting
11.8%
Individual & Family Services
7.7%
 
Retail
5.9%
Hospitality
7.7%
 
Other
23.5%
Other
57.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Terrance D.
Administrator in Information Technology and Services

As a software package, Moxie delivers a relatively robust set of tools for intermediate level projects and solutions.

Most Helpful Critical Review
Most Helpful Critical Review
Candace U.
Administrator in Insurance

Keeping you logged on when you've clicked out of it as well as hearing other chats

G2 Crowd User in Law Practice

It tends to crash a lot which requires a reset, resulting in business interruptions.

 
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Kate from G2 Crowd

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