Compare Bold360 vs Moxie

See this

comparison of Bold360 vs. Moxie
based on data from user reviews. Bold360 rates 2.3/5 stars with 12 reviews. Moxie rates 3.7/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
Request a Quote Annual concurrent licenses
 
Plus
Request a Quote Annual concurrent licenses
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
6.7
(Based on 12 reviews)
7.9
(Based on 18 reviews)
Ease of UseSee More
Ease of UseSee More
6.0
(Based on 12 reviews)
8.1
(Based on 18 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.3
(Based on 7 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.1
(Based on 5 reviews)
7.9
(Based on 7 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.1
(Based on 8 reviews)
8.6
(Based on 15 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.0
(Based on 6 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
3.9
(Based on 12 reviews)
5.9
(Based on 18 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
5.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
55.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
40.0%
 
Telecommunications
35.7%
Insurance
11.1%
 
Insurance
14.3%
Retail
7.4%
 
Sporting Goods
14.3%
Hospitality
7.4%
 
Information Technology and Services
7.1%
Internet
7.4%
 
Marketing and Advertising
7.1%
Individual & Family Services
7.4%
 
Other
21.4%
Other
59.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

G2 Crowd User in Education Management

Good product for the company and easy to use. Gets the necessary jobs done!

Most Helpful Critical Review
Most Helpful Critical Review
Danny R.
User in Telecommunications

The interface is a bit clunky and looks dated. Every once in a while, I'll have issues with BoldChat on my dual monitors as well - it just kind of hides in the nebulous space between the two monitors or off to the side of one, never to be seen from again...

G2 Crowd User in Hospitality

As an administrator, Moxie was a pain to customize to our needs. The interface was not great and we did any reporting outside the product since the reporting features within Moxie were not effective.

 
Ask Bold360 a QuestionContact Bold360Ask Moxie a QuestionContact Moxie
Kate from G2 Crowd

Need help?

I can help.