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Compare Bold360 vs MyGuide

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comparison of Bold360 vs. MyGuide
based on data from user reviews. Bold360 rates 2.7/5 stars with 14 reviews. MyGuide rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
7.0
(Based on 13 reviews)
10.0
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
6.1
(Based on 13 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of Setup
7.0
(Based on 5 reviews)
Not enough data available
Ease of Admin
Ease of Admin
6.3
(Based on 6 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
6.5
(Based on 9 reviews)
10.0
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business With
7.0
(Based on 5 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
4.3
(Based on 13 reviews)
7.9
(Based on 5 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
80.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
42.9%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
0.0%
 
Telecommunications
35.3%
Information Technology and Services
60.0%
 
Sporting Goods
11.8%
Internet
20.0%
 
Insurance
11.8%
Computer Software
20.0%
 
Accounting
11.8%
 
Retail
5.9%
 
Other
23.5%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

Most Helpful Critical Review
Most Helpful Critical Review
Candace U.
Administrator in Insurance

Keeping you logged on when you've clicked out of it as well as hearing other chats

Nilesh T.
Administrator in Information Technology and Services

There isn't anything about GuideMe that I dislike so far. They are constantly adding new features to the product thus making it more beneficial.

 
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Kate from G2 Crowd

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