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Compare Bold360 vs ProProfs Knowledge Base Software

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comparison of Bold360 vs. ProProfs Knowledge Base Software
based on data from user reviews. Bold360 rates 2.7/5 stars with 14 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
7.0
(Based on 13 reviews)
9.1
(Based on 8 reviews)
Ease of UseSee More
Ease of UseSee More
6.1
(Based on 13 reviews)
9.4
(Based on 8 reviews)
Ease of Setup
Ease of Setup
7.0
(Based on 5 reviews)
Not enough data available
Ease of Admin
Ease of Admin
6.3
(Based on 6 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
6.5
(Based on 9 reviews)
8.7
(Based on 7 reviews)
Ease of Doing Business With
Ease of Doing Business With
7.0
(Based on 5 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
4.3
(Based on 13 reviews)
10.0
(Based on 6 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
42.9%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
9.1%
 
Telecommunications
35.3%
Computer Software
50.0%
 
Sporting Goods
11.8%
Information Technology and Services
18.8%
 
Insurance
11.8%
Telecommunications
6.3%
 
Accounting
11.8%
Internet
6.3%
 
Retail
5.9%
Graphic Design
6.3%
 
Other
23.5%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Most Helpful Critical Review
Candace U.
Administrator in Insurance

Keeping you logged on when you've clicked out of it as well as hearing other chats

Jacqueline R.
User

Really there is nothing to dislike about ProProfs

 
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Kate from G2 Crowd

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