Compare Bold360 vs ProProfs Knowledge Base Software

See this comparison of Bold360 vs. ProProfs Knowledge Base Software based on data from user reviews. Bold360 rates 2.3/5 stars with 12 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 6 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
6.7
(Based on 12 reviews)
9.1
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
6.0
(Based on 12 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of SetupNot enough data availableNot enough data available
Ease of Admin
Ease of Admin
6.1
(Based on 5 reviews)
Not enough data available
Quality of Support
Quality of Support
6.1
(Based on 8 reviews)
Not enough data available
Ease of Doing Business With
Ease of Doing Business WithNot enough data availableNot enough data available
Product Direction (% positive)
Product Direction (% positive)
3.9
(Based on 12 reviews)
Not enough data available
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
66.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
0.0%
 
Telecommunications
35.7%
Computer Software
28.6%
 
Insurance
14.3%
Information Technology and Services
14.3%
 
Sporting Goods
14.3%
Graphic Design
14.3%
 
Information Technology and Services
7.1%
Arts and Crafts
14.3%
 
Marketing and Advertising
7.1%
Telecommunications
14.3%
 
Other
21.4%
Other
14.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Information Technology and Services

It works for our company. The installation process is easy.

Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Most Helpful Critical Review
Jake H.
User in Electrical/Electronic Manufacturing

The code is extremely poor and it conflicts with javascript basically anywhere on the site. It is a pain to deal with and it often causes site breaks. Unfortunately BoldChat's technical support was completely unhelpful and when we informed the customer...

 
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Kate from G2 Crowd

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