Compare Bold360 vs ProProfs Knowledge Base Software

See this

comparison of Bold360 vs. ProProfs Knowledge Base Software
based on data from user reviews. Bold360 rates 2.3/5 stars with 12 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
Request a Quote Annual concurrent licenses
 
Plus
Request a Quote Annual concurrent licenses
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
6.7
(Based on 12 reviews)
9.1
(Based on 8 reviews)
Ease of UseSee More
Ease of UseSee More
6.0
(Based on 12 reviews)
9.4
(Based on 8 reviews)
Ease of Setup
Ease of SetupNot enough data availableNot enough data available
Ease of Admin
Ease of Admin
6.1
(Based on 5 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
6.1
(Based on 8 reviews)
8.7
(Based on 7 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data availableNot enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
3.9
(Based on 12 reviews)
10.0
(Based on 6 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
9.1%
 
Telecommunications
35.7%
Computer Software
50.0%
 
Insurance
14.3%
Information Technology and Services
18.8%
 
Sporting Goods
14.3%
Graphic Design
6.3%
 
Information Technology and Services
7.1%
Arts and Crafts
6.3%
 
Marketing and Advertising
7.1%
Education Management
6.3%
 
Other
21.4%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Most Helpful Critical Review
Danny R.
User in Telecommunications

The interface is a bit clunky and looks dated. Every once in a while, I'll have issues with BoldChat on my dual monitors as well - it just kind of hides in the nebulous space between the two monitors or off to the side of one, never to be seen from again...

 
Ask Bold360 a QuestionContact Bold360Ask ProProfs Knowledge Base Software a QuestionContact ProProfs Knowledge Base Software
Kate from G2 Crowd

Need help?

I can help.