Compare Bold360 vs Solvvy

See this comparison of Bold360 vs. Solvvy based on data from user reviews. Bold360 rates 2.3/5 stars with 12 reviews. Solvvy rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
6.7
(Based on 12 reviews)
8.8
(Based on 15 reviews)
Ease of UseSee More
Ease of UseSee More
6.0
(Based on 12 reviews)
9.5
(Based on 15 reviews)
Ease of Setup
Ease of SetupNot enough data available
9.3
(Based on 14 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.1
(Based on 5 reviews)
9.3
(Based on 15 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.1
(Based on 8 reviews)
9.7
(Based on 15 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.7
(Based on 15 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
3.9
(Based on 12 reviews)
10.0
(Based on 15 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
14.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
85.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
0.0%
 
Telecommunications
35.7%
Internet
45.5%
 
Insurance
14.3%
Computer Software
27.3%
 
Sporting Goods
14.3%
Computer Networking
9.1%
 
Information Technology and Services
7.1%
Food & Beverages
4.5%
 
Marketing and Advertising
7.1%
Health, Wellness and Fitness
4.5%
 
Other
21.4%
Other
9.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Steph T.
Administrator in Internet

It was very easy to get Solvvy up and running, and the team there was very open to working with us on some design customizations so that the widget really fit with our branding and was accessible to users without distracting from their browsing. We already...

Most Helpful Critical Review
Most Helpful Critical Review
Jessica F.
User in Telecommunications

Obnoxious tones for incoming chats, not very user-friendly in terms of navigating through commands/options, interface is outdated in terms of appearance.

Laura T.
Administrator

As with any growing company, there are always going to be areas for improvement. I would most like to see improvements made around increasing the kinds of data reported and around having autonomy over customizing the feature for our customers.

 
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