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Compare Bold360 vs Talkus

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comparison of Bold360 vs. Talkus
based on data from user reviews. Bold360 rates 2.3/5 stars with 12 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
6.7
(Based on 12 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
6.0
(Based on 12 reviews)
9.3
(Based on 12 reviews)
Ease of Setup
Ease of SetupNot enough data available
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.1
(Based on 5 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.1
(Based on 8 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
3.9
(Based on 12 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
8.3%
 
Telecommunications
35.7%
Internet
25.0%
 
Insurance
14.3%
Logistics and Supply Chain
16.7%
 
Sporting Goods
14.3%
Higher Education
8.3%
 
Information Technology and Services
7.1%
Marketing and Advertising
8.3%
 
Marketing and Advertising
7.1%
E-Learning
8.3%
 
Other
21.4%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Barry K.
Administrator in Logistics and Supply Chain

The integration with Slack helps our teams to keep all comms in one place. The ability to show relevant info about the user to the support engineer makes their life a lot easier.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The user interface of the desktop client can be glitchy.

Nicolas S.
Administrator in Internet

We need more clarity on the dashboard. It's hard to understand automation, etc... it would be great to implement phone call from twill as well

 
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