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Compare Bold360 vs Talkus

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comparison of Bold360 vs. Talkus
based on data from user reviews. Bold360 rates 2.7/5 stars with 14 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
7.0
(Based on 13 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
6.1
(Based on 13 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.0
(Based on 5 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.3
(Based on 6 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.5
(Based on 9 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.0
(Based on 5 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
4.3
(Based on 13 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
42.9%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
8.3%
 
Telecommunications
35.3%
Internet
25.0%
 
Sporting Goods
11.8%
Logistics and Supply Chain
16.7%
 
Insurance
11.8%
Marketing and Advertising
8.3%
 
Accounting
11.8%
Leisure, Travel & Tourism
8.3%
 
Retail
5.9%
Information Technology and Services
8.3%
 
Other
23.5%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

G2 Crowd User in E-Learning

Talkus has allowed us to reach our customers from anywhere. Because we are already using Slack, the learning curve was relatively shallow, and we were able to get up and running very quickly. Overall Talkus is a vast improvement over the live chat platform...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Telecommunications

Interface feels pretty dated, like I'm using a product from 2012.

 
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Kate from G2 Crowd

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