Compare Bold360 vs Track-It!

See this comparison of Bold360 vs. Track-It! based on data from user reviews. Bold360 rates 2.3/5 stars with 12 reviews. Track-It! rates 3.5/5 stars with 68 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
6.7
(Based on 12 reviews)
7.9
(Based on 64 reviews)
Ease of UseSee More
Ease of UseSee More
6.0
(Based on 12 reviews)
7.9
(Based on 64 reviews)
Ease of Setup
Ease of SetupNot enough data available
7.5
(Based on 39 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.1
(Based on 5 reviews)
8.0
(Based on 41 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.1
(Based on 8 reviews)
7.9
(Based on 50 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.0
(Based on 39 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
3.9
(Based on 12 reviews)
5.7
(Based on 63 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
13.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
55.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
31.3%
 
Telecommunications
35.7%
Information Technology and Services
13.8%
 
Insurance
14.3%
Hospital & Health Care
10.3%
 
Sporting Goods
14.3%
Utilities
5.7%
 
Information Technology and Services
7.1%
Higher Education
5.7%
 
Marketing and Advertising
7.1%
Law Practice
5.7%
 
Other
21.4%
Other
58.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Insurance

I like that i am able to chat and get work done at the same time.

G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
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Jake H.
User in Electrical/Electronic Manufacturing

The code is extremely poor and it conflicts with javascript basically anywhere on the site. It is a pain to deal with and it often causes site breaks. Unfortunately BoldChat's technical support was completely unhelpful and when we informed the customer...

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Yaniv R.
Administrator in Information Technology and Services

The system is now lacking a lot of features, and the features that is has are not integrated together well enough to make it easy to utilize it to the extent that it be used.

 
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Kate avatar
Kate from G2 Crowd

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