Compare Bold360 vs Whatfix

See this

comparison of Bold360 vs. Whatfix
based on data from user reviews. Bold360 rates 2.3/5 stars with 12 reviews. Whatfix rates 4.7/5 stars with 35 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
Request a Quote Annual concurrent licenses
 
Plus
Request a Quote Annual concurrent licenses
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
6.7
(Based on 12 reviews)
9.0
(Based on 33 reviews)
Ease of UseSee More
Ease of UseSee More
6.0
(Based on 12 reviews)
9.0
(Based on 33 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.4
(Based on 27 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.1
(Based on 5 reviews)
8.6
(Based on 27 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.1
(Based on 8 reviews)
10.0
(Based on 33 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.4
(Based on 27 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
3.9
(Based on 12 reviews)
9.7
(Based on 32 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
51.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
20.0%
 
Telecommunications
35.7%
Computer Software
30.4%
 
Insurance
14.3%
Information Technology and Services
17.4%
 
Sporting Goods
14.3%
Consumer Goods
8.7%
 
Information Technology and Services
7.1%
Internet
6.5%
 
Marketing and Advertising
7.1%
Cosmetics
4.3%
 
Other
21.4%
Other
32.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). ...

Manzur Husain S.
User in Internet

It helps us to reduce basic 'how to' queries for our website. It is also giving good user experience to new users with feature like 'tour', selfhelp etc

Most Helpful Critical Review
Most Helpful Critical Review
Danny R.
User in Telecommunications

The interface is a bit clunky and looks dated. Every once in a while, I'll have issues with BoldChat on my dual monitors as well - it just kind of hides in the nebulous space between the two monitors or off to the side of one, never to be seen from again...

Craig R.
Administrator in Individual & Family Services

Nothing at this stage. all has been good.

 
Ask Bold360 a QuestionContact Bold360Ask Whatfix a QuestionContact Whatfix
Kate from G2 Crowd

Need help?

I can help.