Compare Brandwatch, Talkwalker, and NetBase

Pricing

 
Pro
$800
per month
Enterprise
On request
 
Enterprise M
Basic
$9,600
/ year
 
Enterprise Q
Corporate
On request
 
Free Trial
Free Trial
Free Trial Unavailable
Brandwatch
Pro
$800per month
Enterprise M
Enterprise Q
Free Trial
Talkwalker
Enterprise
On request
Basic
$9,600/ year
Corporate
On request
Free Trial
NetBase
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.7
8.5
7.7
Ease of Use
Ease of Use
8.5
8.8
7.6
Ease of Setup
Ease of Setup
8.1
8.5
7.0
Ease of Admin
Ease of Admin
8.5
8.6
7.3
Quality of Support
Quality of Support
9.3
9.5
8.5
Ease of Doing Business With
Ease of Doing Business With
9.1
8.9
8.3
Product Direction (% positive)
Product Direction (% positive)
9.5
9.3
8.2
Meets Requirements
Brandwatch
8.7
Talkwalker
8.5
NetBase
7.7
Ease of Use
Brandwatch
8.5
Talkwalker
8.8
NetBase
7.6
Ease of Setup
Brandwatch
8.1
Talkwalker
8.5
NetBase
7.0
Ease of Admin
Brandwatch
8.5
Talkwalker
8.6
NetBase
7.3
Quality of Support
Brandwatch
9.3
Talkwalker
9.5
NetBase
8.5
Ease of Doing Business With
Brandwatch
9.1
Talkwalker
8.9
NetBase
8.3
Product Direction (% positive)
Brandwatch
9.5
Talkwalker
9.3
NetBase
8.2

Features

Social Media Monitoring
Social Measurement
Brandwatch
9.0
Talkwalker
8.5
NetBase
8.1
Sentiment Scoring
Brandwatch
6.6
Talkwalker
6.4
NetBase
7.1
Influencer Identification
Brandwatch
8.2
Talkwalker
7.8
NetBase
6.8
Social Reporting
Brandwatch
8.5
Talkwalker
8.4
NetBase
7.8
Social Listening
Brandwatch
9.4
Talkwalker
9.0
NetBase
8.7
Reports & Dashboards
Competitor Analysis
Brandwatch
8.7
Talkwalker
8.9
NetBase
8.1
Follower Analysis
Brandwatch
8.1
Talkwalker
8.3
NetBase
8.2
Content Engagement Analysis
Brandwatch
7.7
Talkwalker
8.3
NetBase
7.1
Influencer Identification
Brandwatch
8.1
Talkwalker
8.2
NetBase
6.8
Paid Campaign Tracking
Brandwatch
5.8
Talkwalker
7.2
NetBase
7.1
Attribution
Brandwatch
6.8
Talkwalker
7.7
NetBase
7.3
Report Customizability
Brandwatch
8.4
Talkwalker
8.1
NetBase
8.0
Report Exporting
Brandwatch
8.1
Talkwalker
8.6
NetBase
8.2
Platform
Internationalization
Brandwatch
7.9
Talkwalker
8.7
NetBase
Not enough data available
User, Role, and Access Management
Brandwatch
8.8
Talkwalker
8.8
NetBase
7.5
Scalability
Brandwatch
8.6
Talkwalker
8.7
NetBase
7.5
Performance and Reliability
Brandwatch
8.9
Talkwalker
8.5
NetBase
8.2
API / Integrations
Brandwatch
8.4
Talkwalker
7.5
NetBase
7.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.8%
41.6%
15.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.5%
32.6%
50.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
39.7%
25.8%
35.0%
Brandwatch
Small-Business
30.8%
Mid-Market
29.5%
Enterprise
39.7%
Talkwalker
Small-Business
41.6%
Mid-Market
32.6%
Enterprise
25.8%
NetBase
Small-Business
15.0%
Mid-Market
50.0%
Enterprise
35.0%

Reviewers' Industry

 
Marketing and Advertising
30.8%
Public Relations and Communications
25.2%
Marketing and Advertising
61.7%
 
Public Relations and Communications
10.4%
Marketing and Advertising
14.0%
Market Research
5.3%
 
Information Technology and Services
9.3%
Market Research
7.5%
Public Relations and Communications
3.7%
 
Internet
7.1%
Information Technology and Services
7.5%
Entertainment
2.7%
 
Market Research
4.4%
Internet
4.7%
Research
2.1%
 
Other
37.9%
Other
41.1%
Other
24.5%
Brandwatch
Marketing and Advertising
30.8%
Public Relations and Communications
10.4%
Information Technology and Services
9.3%
Internet
7.1%
Market Research
4.4%
Other
37.9%
Talkwalker
Public Relations and Communications
25.2%
Marketing and Advertising
14.0%
Market Research
7.5%
Information Technology and Services
7.5%
Internet
4.7%
Other
41.1%
NetBase
Marketing and Advertising
61.7%
Market Research
5.3%
Public Relations and Communications
3.7%
Entertainment
2.7%
Research
2.1%
Other
24.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Wine and Spirits

Everything about this tool is good- from the customizable interface to the excellent data quality and powerful insights, Brandwatch is a tool of choice for me. Not to mention, it comes at a great price and has a great support team of knowledgeable analysts.

G2 Crowd User in Information Technology and Services

The web interface is easy to use. The response time is satisfying.

Gretchen D.
User in Management Consulting

I loved the ability to see sentiment more accurately (Other products I have used didn't fully understand sentiment in slang/modern language). I also appreciated the visualization aspect. There is an immense amount of data that Netbase can pull in, and it...

Most Helpful Critical Review
Most Helpful Critical Review
Stephen J.
Administrator in Information Technology and Services

Poor Facebook coverage. Lack of communication on key issues (Facebook crawling issue). Lack of coverage for major platforms like Instagram. Rigid automated reporting, data exports. Comments are not covered in data volumes. Poor automated sentiment.

James R.
Agency in Public Relations and Communications

It is a bit slow. Not as user friendly as I would like. Navigation is not as easy as I would like. The fact that the site claims (via their contract), as well as on their invoices claim to allow payment for services via credit card. This is not...

G2 Crowd User in Retail

Cheesy graphics at this point. Hasn't evolved since 2010. Expensive. Takes a while to set up a query. Compared to what's out there - either more advanced, cheaper or user friendly, I'm not sure how a professional who knows something about media monitoring...

 
Brandwatch
Most Helpful Favorable Review
G2 Crowd User in Wine and Spirits

Everything about this tool is good- from the customizable interface to the excellent data quality and powerful insights, Brandwatch is a tool of choice for me. Not to mention, it comes at a great price and has a great support team of knowledgeable analysts.

Most Helpful Critical Review
Stephen J.
Administrator in Information Technology and Services

Poor Facebook coverage. Lack of communication on key issues (Facebook crawling issue). Lack of coverage for major platforms like Instagram. Rigid automated reporting, data exports. Comments are not covered in data volumes. Poor automated sentiment.

Talkwalker
Most Helpful Favorable Review
G2 Crowd User in Information Technology and Services

The web interface is easy to use. The response time is satisfying.

Most Helpful Critical Review
James R.
Agency in Public Relations and Communications

It is a bit slow. Not as user friendly as I would like. Navigation is not as easy as I would like. The fact that the site claims (via their contract), as well as on their invoices claim to allow payment for services via credit card. This is not...

NetBase
Most Helpful Favorable Review
Gretchen D.
User in Management Consulting

I loved the ability to see sentiment more accurately (Other products I have used didn't fully understand sentiment in slang/modern language). I also appreciated the visualization aspect. There is an immense amount of data that Netbase can pull in, and it...

Most Helpful Critical Review
G2 Crowd User in Retail

Cheesy graphics at this point. Hasn't evolved since 2010. Expensive. Takes a while to set up a query. Compared to what's out there - either more advanced, cheaper or user friendly, I'm not sure how a professional who knows something about media monitoring...

Screenshots

 
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Videos

 

Introducing Iris™ your personal AI analyst, for faster and smarter social insights.

With Iris, you’ll never miss a breaking news story, trending Reddit article, or important Facebook thread again. Iris discovers the insight in your data in seconds, giving you more time to focus on the important stuff. With our AI technology, Brandwatch beginners can uncover valuable insights without needing in-depth technical know-how.

See Iris™ in action.

No videos provided

For more information about the NetBase Platform, visit https://www.netbase.com
Request a Free Demo: http://pages.netbase.com/book-demo

Brandwatch

Introducing Iris™ your personal AI analyst, for faster and smarter social insights.

With Iris, you’ll never miss a breaking news story, trending Reddit article, or important Facebook thread again. Iris discovers the insight in your data in seconds, giving you more time to focus on the important stuff. With our AI technology, Brandwatch beginners can uncover valuable insights without needing in-depth technical know-how.

See Iris™ in action.

Talkwalker
No videos provided
NetBase

For more information about the NetBase Platform, visit https://www.netbase.com
Request a Free Demo: http://pages.netbase.com/book-demo

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