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Compare Call Box vs Retreaver

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comparison of Call Box vs. Retreaver
based on data from user reviews. Call Box rates 4.2/5 stars with 75 reviews. Retreaver rates 4.9/5 stars with 27 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Call Box
Retreaver
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Add Product
Call Box
Call Box
4.2
Based on 75 reviews
Retreaver
Retreaver
4.9
Based on 27 reviews
Optimized for quick response
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 71 reviews)
9.3
(Based on 25 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 71 reviews)
8.8
(Based on 26 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.7
(Based on 53 reviews)
9.0
(Based on 18 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 54 reviews)
9.2
(Based on 18 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.5
(Based on 64 reviews)
9.6
(Based on 24 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.7
(Based on 53 reviews)
9.8
(Based on 18 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.2
(Based on 72 reviews)
9.6
(Based on 26 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.6%
88.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.6%
11.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.9%
0.0%
 
Marketing and Advertising
20.8%
Marketing and Advertising
57.1%
 
Automotive
18.2%
Internet
17.9%
 
Internet
10.4%
Health, Wellness and Fitness
7.1%
 
Medical Practice
7.8%
Staffing and Recruiting
3.6%
 
Health, Wellness and Fitness
5.2%
Online Media
3.6%
 
Other
37.7%
Other
10.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Daniel S.
Agency in Internet

They have a generally responsive support team that helps get the initial set up on the site done right. The product works well within their own reporting system to give you a clearcut picture of all inbound website traffic that resulted in phone calls and...

G2 Crowd User in Online Media

call routing functionality is outstanding and pretty easy to use. very feature rich

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The user interface isn't very appealing. It makes navigating and reviewing results a little difficult. Also I would like it better if there was a easier way to compare month to month trends, as well as export the reports into appealing PDF files.

Florian F.
Administrator in Internet

While support has been really helpful in general, my last support ticket seems to have gotten lost somehow and was never answered. Also, it would be great if I were able to pull German cellphone numbers myself instead of having to contact support in order...

 
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