Compare Chartbeat vs Heap

See this comparison of Chartbeat vs. Heap based on data from user reviews. Chartbeat rates 4.1/5 stars with 18 reviews. Heap rates 4.4/5 stars with 102 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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$0 per month
 
Enterprise
Custom
 
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 18 reviews)
8.4
(Based on 95 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 18 reviews)
8.2
(Based on 95 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
9.2
(Based on 41 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.1
(Based on 8 reviews)
8.6
(Based on 41 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 13 reviews)
8.7
(Based on 81 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 7 reviews)
8.7
(Based on 33 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.7
(Based on 18 reviews)
9.1
(Based on 95 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
22.2%
57.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
34.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
27.8%
7.8%
 
Publishing
15.8%
Internet
24.8%
 
Sports
10.5%
Computer Software
15.4%
 
Internet
10.5%
Information Technology and Services
13.7%
 
Computer Software
10.5%
Marketing and Advertising
12.8%
 
Newspapers
10.5%
Insurance
2.6%
 
Other
42.1%
Other
30.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Adam C.
User in Internet

Chartbeat is basically Google Analytics "Real-Time" on steroids with a really nice UI. I like that it allows you to get a really good picture of what's going on with your site in real time. Also, their customer service is killer and they get back to...

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Noah H.
Administrator in Computer Software

Heap enables one to easily track how customers use one's applications on both the web and mobile. This data is crucial to informing product development and further enhancements. With its ability to easily define user events, one can easily detect how one...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

What Chartbeat offers we also receive from a variety of other partners & platforms, so there's significant overlap at times

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Gitai B.
User in Computer Software

The ability to analyze is ridiculously bad. I've been doing web analytics for four years now, and I'm pretty good at it. I find that usually the third level of drill down is where you start getting an answer to your question, and Heap just doesn't allow...

 
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Kate avatar
Kate from G2 Crowd

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