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Compare Chartbeat vs Heap

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comparison of Chartbeat vs. Heap
based on data from user reviews. Chartbeat rates 4.2/5 stars with 23 reviews. Heap rates 4.3/5 stars with 114 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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$0 per month
 
Enterprise
Custom
 
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 22 reviews)
8.5
(Based on 107 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 22 reviews)
8.2
(Based on 107 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
9.1
(Based on 47 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.7
(Based on 9 reviews)
8.5
(Based on 47 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 16 reviews)
8.5
(Based on 91 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 7 reviews)
8.5
(Based on 39 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 22 reviews)
8.9
(Based on 107 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
21.7%
57.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.8%
34.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.4%
8.8%
 
Publishing
16.0%
Internet
24.6%
 
Newspapers
12.0%
Information Technology and Services
13.8%
 
Media Production
12.0%
Computer Software
13.8%
 
Sports
8.0%
Marketing and Advertising
13.0%
 
Online Media
8.0%
Insurance
2.2%
 
Other
44.0%
Other
32.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Adam C.
User in Internet

Chartbeat is basically Google Analytics "Real-Time" on steroids with a really nice UI. I like that it allows you to get a really good picture of what's going on with your site in real time. Also, their customer service is killer and they get back to...

Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Public Relations and Communications

There were times when it stalled and didn't update as quickly as it should have, but support was great about helping us fix that.

David M.
Administrator in Commercial Real Estate

We setup heap, mixpanel, calq, google analytics and sentry to trial various metrics/reporting. They all have similar API/SDK calls but heap ended up being the hardest to integrate by far due to its unnecessarily opinionated JS snippet making it incompatible...

 
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Kate from G2 Crowd

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