See this comparison of Chartbeat vs. Heap based on data from user reviews. Chartbeat rates 4.1/5 stars with 18 reviews. Heap rates 4.4/5 stars with 108 reviews. Each product's score is calculated by real-time data from verified user reviews.
Based on 18 reviews
Based on 108 reviews
$0 per month
|Meets RequirementsSee More|
|Ease of UseSee More|
|Ease of SetupSee More|
|Ease of AdminSee More|
|Quality of SupportSee More|
(Based on 13 reviews)
(Based on 86 reviews)
|Ease of Doing Business WithSee More|
(Based on 7 reviews)
(Based on 35 reviews)
|Product Direction (% positive)See More|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Marketing and Advertising
|Most Helpful Favorable Review|
Chartbeat is basically Google Analytics "Real-Time" on steroids with a really nice UI. I like that it allows you to get a really good picture of what's going on with your site in real time. Also, their customer service is killer and they get back to...
G2 Crowd User in Internet
Heap takes a unique approach to web interaction tracking. Unlike many other web analytics tools, Heap collects every action a user takes on each of your site's pages by default. It's up to you to organize the data, but you can define individual actions on...
|Most Helpful Critical Review|
Sometimes numbers wouldn't refresh for no reason and the login page was not working. We were also struggling with the administration part - only have one person accessing the tool. However their support is very responsive and kind.
The inaccuracies (#s will jump) over time, I record HEAP data daily/weekly/monthly and when I go back to see it I notice there are something slight or LARGE changes in the numbers I also dislike how easily it is to pull inaccurate information if your...
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