Compare Chartbeat, Heap, and Google Analytics

 
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 22 reviews)
8.5
(Based on 107 reviews)
9.1
(Based on 3,193 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 22 reviews)
8.2
(Based on 107 reviews)
7.8
(Based on 3,207 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
9.1
(Based on 47 reviews)
8.0
(Based on 1,609 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.7
(Based on 9 reviews)
8.5
(Based on 47 reviews)
8.3
(Based on 1,610 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 16 reviews)
8.5
(Based on 91 reviews)
7.5
(Based on 2,547 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 7 reviews)
8.5
(Based on 39 reviews)
8.3
(Based on 1,444 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 22 reviews)
8.9
(Based on 107 reviews)
8.6
(Based on 3,179 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
21.7%
57.0%
60.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.8%
34.2%
27.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.4%
8.8%
12.0%
 
Publishing
16.0%
Internet
24.6%
Marketing and Advertising
22.2%
 
Newspapers
12.0%
Information Technology and Services
13.8%
Computer Software
6.9%
 
Media Production
12.0%
Computer Software
13.8%
Information Technology and Services
6.8%
 
Sports
8.0%
Marketing and Advertising
13.0%
Internet
6.4%
 
Online Media
8.0%
Insurance
2.2%
Higher Education
3.1%
 
Other
44.0%
Other
32.6%
Other
54.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Heads up display is great to quickly see what’s working on the homepage

Justin A.
Agency in Marketing and Advertising

Heap is easy to implement, easy to use, and very simple to deploy. It gives the "lay-person", a marketing team member, or business team member who is NOT a tech savvy data scientist the ability to review the most important data, answer questions in a...

Kristin H.
Administrator in Higher Education

Google Analytics is the gold standard for free web analytics. As clean as it is comprehensive, this tool allows you to track, organize, and report information relatively easily.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

What Chartbeat offers we also receive from a variety of other partners & platforms, so there's significant overlap at times

Chang C.
User in Computer Software

1. Our app iterates rapidly and we need to redefine some events in heap every time, because our component moved around. I almost feel like the time we saved on implementing the tracking code is the spending here redefining the events. 2. Became pricy when...

Jill A.
Administrator in Internet

It doesn't play so well with other systems, and is not the most reliable when it comes to reporting accuracy. The info you can gather from google analytics is relatively simplistic and still requires a lot of manual processes to get the big picture.

 
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