Compare Chartbeat, Heap, and Pendo

 
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$0 per month
 
Enterprise
Custom
 
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 22 reviews)
8.5
(Based on 107 reviews)
8.8
(Based on 85 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 22 reviews)
8.2
(Based on 107 reviews)
8.4
(Based on 85 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
9.1
(Based on 47 reviews)
8.6
(Based on 50 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.7
(Based on 9 reviews)
8.5
(Based on 47 reviews)
8.8
(Based on 56 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 16 reviews)
8.5
(Based on 91 reviews)
9.2
(Based on 77 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 7 reviews)
8.5
(Based on 39 reviews)
9.6
(Based on 52 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 22 reviews)
8.9
(Based on 107 reviews)
9.6
(Based on 84 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
21.7%
57.0%
16.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.8%
34.2%
73.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.4%
8.8%
10.3%
 
Publishing
16.0%
Internet
24.6%
Computer Software
58.6%
 
Newspapers
12.0%
Information Technology and Services
13.8%
Information Technology and Services
11.3%
 
Media Production
12.0%
Computer Software
13.8%
Internet
7.5%
 
Sports
8.0%
Marketing and Advertising
13.0%
Marketing and Advertising
5.3%
 
Online Media
8.0%
Insurance
2.2%
Education Management
5.3%
 
Other
44.0%
Other
32.6%
Other
12.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Adam C.
User in Internet

Chartbeat is basically Google Analytics "Real-Time" on steroids with a really nice UI. I like that it allows you to get a really good picture of what's going on with your site in real time. Also, their customer service is killer and they get back to...

Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Jonah S.
User in Computer Software

Analytics geared towards product managers, and cool ways to communicate updates, new features, and "did you know?"s with users.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Public Relations and Communications

There were times when it stalled and didn't update as quickly as it should have, but support was great about helping us fix that.

Anne M.
User in Financial Services

The inaccuracies (#s will jump) over time, I record HEAP data daily/weekly/monthly and when I go back to see it I notice there are something slight or LARGE changes in the numbers I also dislike how easily it is to pull inaccurate information if your...

G2 Crowd User in Computer Software

Reporting is pretty simplistic and limited, am limited in answering more interesting questions and pushing richer analytics out to team members.

 
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Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

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Kate from G2 Crowd

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