Compare Chartbeat vs IBM Digital Analytics
See this
comparison of Chartbeat vs. IBM Digital Analytics
based on data from user reviews. Chartbeat rates 4.2/5 stars with 23 reviews. IBM Digital Analytics rates 2.9/5 stars with 54 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
Chartbeat
Free Trial Unavailable
IBM Digital Analytics
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.7
6.7
Ease of Use
Ease of Use
9.2
5.5
Ease of Setup
Ease of Setup
8.8
5.2
Ease of Admin
Ease of Admin
8.5
6.7
Quality of Support
Quality of Support
8.8
5.9
Ease of Doing Business With
Ease of Doing Business With
9.0
6.8
Product Direction (% positive)
Product Direction (% positive)
7.9
3.2
Meets Requirements
Chartbeat
8.7
IBM Digital Analytics
6.7
Ease of Use
Chartbeat
9.2
IBM Digital Analytics
5.5
Ease of Setup
Chartbeat
8.8
IBM Digital Analytics
5.2
Ease of Admin
Chartbeat
8.5
IBM Digital Analytics
6.7
Quality of Support
Chartbeat
8.8
IBM Digital Analytics
5.9
Ease of Doing Business With
Chartbeat
9.0
IBM Digital Analytics
6.8
Product Direction (% positive)
Chartbeat
7.9
IBM Digital Analytics
3.2

Features

Metrics
Sessions - Digital Analytics
Chartbeat
9.0
IBM Digital Analytics
7.7
Engagement
Chartbeat
8.8
IBM Digital Analytics
6.9
Entry and Exit Pages
Chartbeat
7.4
IBM Digital Analytics
7.1
Standard Event Tracking
Chartbeat
8.0
IBM Digital Analytics
6.9
Custom Event Tracking
Chartbeat
8.1
IBM Digital Analytics
6.4
Retention
Chartbeat
8.5
IBM Digital Analytics
6.9
Return
Chartbeat
8.3
IBM Digital Analytics
6.8
Conversions
Chartbeat
8.3
IBM Digital Analytics
7.4
Funnels
Chartbeat
8.1
IBM Digital Analytics
6.4
Reporting
Real-Time Reporting
Chartbeat
9.7
IBM Digital Analytics
5.7
Trending
Chartbeat
9.2
IBM Digital Analytics
6.1
Retroactive Reporting
Chartbeat
7.1
IBM Digital Analytics
6.1
Segmentation
Chartbeat
7.4
IBM Digital Analytics
5.9
Mobile Reporting
Chartbeat
7.7
IBM Digital Analytics
4.9
Unification Across Devices
Chartbeat
8.1
IBM Digital Analytics
5.4
Custom Reports and Dashboards
Chartbeat
6.9
IBM Digital Analytics
5.7
Other
User Data
Chartbeat
7.4
IBM Digital Analytics
6.2
Site Search Reporting
Chartbeat
7.4
IBM Digital Analytics
6.5
Load Time Monitoring
Chartbeat
7.8
IBM Digital Analytics
5.3
Campaign Tracking
Chartbeat
6.5
IBM Digital Analytics
6.6
E-Commerce
Chartbeat
5.0
IBM Digital Analytics
7.3
Promotional Messages
Chartbeat
5.8
IBM Digital Analytics
6.5
Administration Alerts
Chartbeat
7.4
IBM Digital Analytics
6.3
Administration
Performance and Reliability
Chartbeat
8.6
IBM Digital Analytics
6.3
User, Role, and Access Management
Chartbeat
6.9
IBM Digital Analytics
7.5
API / Integrations
Chartbeat
7.1
IBM Digital Analytics
6.3
QA Testing
Chartbeat
6.9
IBM Digital Analytics
5.4

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
21.7%
14.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.8%
36.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.4%
50.0%
Chartbeat
Small-Business
21.7%
Mid-Market
47.8%
Enterprise
30.4%
IBM Digital Analytics
Small-Business
14.0%
Mid-Market
36.0%
Enterprise
50.0%

Reviewers' Industry

 
Publishing
16.0%
Retail
16.9%
 
Newspapers
12.0%
Marketing and Advertising
16.9%
 
Media Production
12.0%
Insurance
7.7%
 
Sports
8.0%
Information Technology and Services
7.7%
 
Online Media
8.0%
Internet
6.2%
 
Other
44.0%
Other
44.6%
Chartbeat
Publishing
16.0%
Newspapers
12.0%
Media Production
12.0%
Sports
8.0%
Online Media
8.0%
Other
44.0%
IBM Digital Analytics
Retail
16.9%
Marketing and Advertising
16.9%
Insurance
7.7%
Information Technology and Services
7.7%
Internet
6.2%
Other
44.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Adam C.
User in Internet

Chartbeat is basically Google Analytics "Real-Time" on steroids with a really nice UI. I like that it allows you to get a really good picture of what's going on with your site in real time. Also, their customer service is killer and they get back to...

G2 Crowd User in Retail

The ability to speak to a live consultant online when there are issues or questions regarding reporting tools.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Public Relations and Communications

There were times when it stalled and didn't update as quickly as it should have, but support was great about helping us fix that.

G2 Crowd User in Internet

IBM being associated with Coremetrics. Coremetrics was much better prior to their integration with IBM. Their products seemed to have been on the decline since the integration. Being a web developer, I have to say that the integration of Coremetrics...

 
Chartbeat
Most Helpful Favorable Review
Adam C.
User in Internet

Chartbeat is basically Google Analytics "Real-Time" on steroids with a really nice UI. I like that it allows you to get a really good picture of what's going on with your site in real time. Also, their customer service is killer and they get back to...

Most Helpful Critical Review
G2 Crowd User in Public Relations and Communications

There were times when it stalled and didn't update as quickly as it should have, but support was great about helping us fix that.

IBM Digital Analytics
Most Helpful Favorable Review
G2 Crowd User in Retail

The ability to speak to a live consultant online when there are issues or questions regarding reporting tools.

Most Helpful Critical Review
G2 Crowd User in Internet

IBM being associated with Coremetrics. Coremetrics was much better prior to their integration with IBM. Their products seemed to have been on the decline since the integration. Being a web developer, I have to say that the integration of Coremetrics...

Screenshots

 No screenshots provided
1 of 3
2 of 3
3 of 3
Chartbeat
No screenshots provided
IBM Digital Analytics
Ask Chartbeat a QuestionContact ChartbeatAsk IBM DA a QuestionContact IBM DA