Compare Chartbeat vs IBM Digital Analytics

See this comparison of Chartbeat vs. IBM Digital Analytics based on data from user reviews. Chartbeat rates 4.1/5 stars with 18 reviews. IBM Digital Analytics rates 2.8/5 stars with 46 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 18 reviews)
6.8
(Based on 44 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 18 reviews)
5.7
(Based on 44 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
5.1
(Based on 17 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.1
(Based on 8 reviews)
6.8
(Based on 19 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 13 reviews)
6.0
(Based on 39 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 7 reviews)
6.9
(Based on 19 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.7
(Based on 18 reviews)
3.4
(Based on 43 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
22.2%
14.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
32.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
27.8%
53.5%
 
Publishing
15.8%
Retail
20.4%
 
Sports
10.5%
Marketing and Advertising
20.4%
 
Internet
10.5%
Insurance
9.3%
 
Computer Software
10.5%
Internet
7.4%
 
Newspapers
10.5%
Computer Software
5.6%
 
Other
42.1%
Other
37.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Adam C.
User in Internet

Chartbeat is basically Google Analytics "Real-Time" on steroids with a really nice UI. I like that it allows you to get a really good picture of what's going on with your site in real time. Also, their customer service is killer and they get back to...

G2 Crowd User in Financial Services

Very customizable and detailed insights into our Web prescence

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

What Chartbeat offers we also receive from a variety of other partners & platforms, so there's significant overlap at times

G2 Crowd User in Marketing and Advertising

I transitioned to IBMDA from NetInsight On-Demand. NIOD was my favorite web analytics tool, as it was incredibly flexible. I was severely disappointed by the lack of features and flexibility with IBMDA.

 
 No screenshots provided.
Ask Chartbeat a QuestionContact ChartbeatAsk IBM DA a QuestionContact IBM DA
Kate from G2 Crowd

Need help?

I can help.