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Compare Chartbeat vs IBM Digital Analytics

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comparison of Chartbeat vs. IBM Digital Analytics
based on data from user reviews. Chartbeat rates 4.2/5 stars with 23 reviews. IBM Digital Analytics rates 2.9/5 stars with 51 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 22 reviews)
6.9
(Based on 47 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 22 reviews)
5.9
(Based on 47 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
5.7
(Based on 19 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.7
(Based on 9 reviews)
7.0
(Based on 21 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 16 reviews)
6.2
(Based on 42 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 7 reviews)
7.1
(Based on 21 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 22 reviews)
3.8
(Based on 46 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
21.7%
14.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.8%
34.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.4%
51.1%
 
Publishing
16.0%
Retail
17.7%
 
Newspapers
12.0%
Marketing and Advertising
17.7%
 
Media Production
12.0%
Insurance
8.1%
 
Sports
8.0%
Information Technology and Services
8.1%
 
Online Media
8.0%
Internet
6.5%
 
Other
44.0%
Other
41.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Adam C.
User in Internet

Chartbeat is basically Google Analytics "Real-Time" on steroids with a really nice UI. I like that it allows you to get a really good picture of what's going on with your site in real time. Also, their customer service is killer and they get back to...

G2 Crowd User in Education Management

It truly allows you to do your job effectively by narrowing down the data in an organized fashion. In the advertising business, it’s great, because you quickly learn which posts work and at what time you get the most feedback.

Most Helpful Critical Review
Most Helpful Critical Review
Anja M.
User in Computer Software

Sometimes numbers wouldn't refresh for no reason and the login page was not working. We were also struggling with the administration part - only have one person accessing the tool. However their support is very responsive and kind.

G2 Crowd User in Retail

Doesn't pull reports in the same way as they are pulled from internal hosting site. Cdf reports don't always kick back wrong info correctly

 
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