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Compare Chartbeat vs Kissmetrics

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comparison of Chartbeat vs. Kissmetrics
based on data from user reviews. Chartbeat rates 4.2/5 stars with 23 reviews. Kissmetrics rates 4.1/5 stars with 146 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Growth
From $500 Per Month
 
Power
From $850 Per Month
 
Enterprise
Contact Vendor 1-888-767-5477
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 22 reviews)
8.0
(Based on 141 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 22 reviews)
7.7
(Based on 141 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
7.0
(Based on 60 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.7
(Based on 9 reviews)
8.1
(Based on 65 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 16 reviews)
8.5
(Based on 122 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 7 reviews)
8.5
(Based on 66 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 22 reviews)
8.1
(Based on 141 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
21.7%
54.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.8%
35.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.4%
9.2%
 
Publishing
16.0%
Computer Software
23.9%
 
Newspapers
12.0%
Internet
21.7%
 
Media Production
12.0%
Marketing and Advertising
11.7%
 
Sports
8.0%
Information Technology and Services
5.6%
 
Online Media
8.0%
Retail
2.8%
 
Other
44.0%
Other
34.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Adam C.
User in Internet

Chartbeat is basically Google Analytics "Real-Time" on steroids with a really nice UI. I like that it allows you to get a really good picture of what's going on with your site in real time. Also, their customer service is killer and they get back to...

Justin N.
User in Marketing and Advertising

KISSMetrics offers flexibility, power, and a robust feature set. You can track almost anything your heart desires and go way beyond simple page views to track form completions, behaviour across multiple devices, customer value over time, and way more....

Most Helpful Critical Review
Most Helpful Critical Review
Anja M.
User in Computer Software

Sometimes numbers wouldn't refresh for no reason and the login page was not working. We were also struggling with the administration part - only have one person accessing the tool. However their support is very responsive and kind.

G2 Crowd User in Health, Wellness and Fitness

It took a slight learning curve. And this is another tool I need to check daily so just adds to my workload.

 
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