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Growth
From $500 Per Month
 
Power
From $850 Per Month
 
Enterprise
Contact Vendor 1-888-767-5477
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 22 reviews)
8.0
(Based on 142 reviews)
9.1
(Based on 3,035 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 22 reviews)
7.8
(Based on 142 reviews)
7.8
(Based on 3,049 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
7.0
(Based on 60 reviews)
8.0
(Based on 1,532 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.7
(Based on 9 reviews)
8.1
(Based on 65 reviews)
8.3
(Based on 1,533 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 16 reviews)
8.5
(Based on 123 reviews)
7.5
(Based on 2,419 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 7 reviews)
8.5
(Based on 66 reviews)
8.3
(Based on 1,376 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 22 reviews)
8.2
(Based on 142 reviews)
8.5
(Based on 3,021 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
21.7%
54.9%
60.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.8%
35.9%
27.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.4%
9.2%
12.0%
 
Publishing
16.0%
Computer Software
23.8%
Marketing and Advertising
22.0%
 
Newspapers
12.0%
Internet
21.5%
Computer Software
7.0%
 
Media Production
12.0%
Marketing and Advertising
11.6%
Information Technology and Services
6.9%
 
Sports
8.0%
Information Technology and Services
5.5%
Internet
6.6%
 
Online Media
8.0%
Retail
3.3%
Higher Education
3.0%
 
Other
44.0%
Other
34.3%
Other
54.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Adam C.
User in Internet

Chartbeat is basically Google Analytics "Real-Time" on steroids with a really nice UI. I like that it allows you to get a really good picture of what's going on with your site in real time. Also, their customer service is killer and they get back to...

Justin N.
User in Marketing and Advertising

KISSMetrics offers flexibility, power, and a robust feature set. You can track almost anything your heart desires and go way beyond simple page views to track form completions, behaviour across multiple devices, customer value over time, and way more....

Kristin H.
Administrator in Higher Education

Google Analytics is the gold standard for free web analytics. As clean as it is comprehensive, this tool allows you to track, organize, and report information relatively easily.

Most Helpful Critical Review
Most Helpful Critical Review
Anja M.
User in Computer Software

Sometimes numbers wouldn't refresh for no reason and the login page was not working. We were also struggling with the administration part - only have one person accessing the tool. However their support is very responsive and kind.

Darren S.
Administrator in Internet

Our dev team invested dozens of hours integrating KissMetrics calls into everything we needed to track. It required a lot of testing and back and forth with their support. When we finally had everything being tracked, we needed to set up our dashboard and...

Jill A.
Administrator in Internet

It doesn't play so well with other systems, and is not the most reliable when it comes to reporting accuracy. The info you can gather from google analytics is relatively simplistic and still requires a lot of manual processes to get the big picture.

 
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