Compare Chartbeat vs Pendo

See this comparison of Chartbeat vs. Pendo based on data from user reviews. Chartbeat rates 4.1/5 stars with 18 reviews. Pendo rates 4.7/5 stars with 61 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 18 reviews)
8.7
(Based on 59 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 18 reviews)
8.5
(Based on 59 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
8.6
(Based on 35 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.1
(Based on 8 reviews)
8.8
(Based on 40 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 13 reviews)
9.3
(Based on 52 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 7 reviews)
9.7
(Based on 37 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.7
(Based on 18 reviews)
9.6
(Based on 59 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
22.2%
20.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
71.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
27.8%
8.3%
 
Publishing
15.8%
Computer Software
61.8%
 
Sports
10.5%
Information Technology and Services
12.7%
 
Internet
10.5%
Internet
9.8%
 
Computer Software
10.5%
Marketing and Advertising
4.9%
 
Newspapers
10.5%
Education Management
2.0%
 
Other
42.1%
Other
8.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Adam C.
User in Internet

Chartbeat is basically Google Analytics "Real-Time" on steroids with a really nice UI. I like that it allows you to get a really good picture of what's going on with your site in real time. Also, their customer service is killer and they get back to...

Jonah S.
User in Computer Software

Analytics geared towards product managers, and cool ways to communicate updates, new features, and "did you know?"s with users.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Public Relations and Communications

There were times when it stalled and didn't update as quickly as it should have, but support was great about helping us fix that.

G2 Crowd User in Computer Software

Reporting is pretty simplistic and limited, am limited in answering more interesting questions and pushing richer analytics out to team members.

 
 No screenshots provided.
 No videos provided.

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

 No downloads provided.
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Kate from G2 Crowd

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