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Compare Chartbeat vs Pendo

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comparison of Chartbeat vs. Pendo
based on data from user reviews. Chartbeat rates 4.2/5 stars with 23 reviews. Pendo rates 4.7/5 stars with 68 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Chartbeat
Pendo
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Chartbeat
Chartbeat
4.2
Based on 23 reviews
Pendo
Pendo
4.7
Based on 68 reviews
Optimized for quick response
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 22 reviews)
8.8
(Based on 66 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 22 reviews)
8.5
(Based on 66 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
8.7
(Based on 39 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.7
(Based on 9 reviews)
8.7
(Based on 44 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 16 reviews)
9.2
(Based on 59 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 7 reviews)
9.7
(Based on 40 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 22 reviews)
9.7
(Based on 65 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
21.7%
18.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.8%
72.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.4%
9.1%
 
Publishing
16.0%
Computer Software
60.7%
 
Media Production
12.0%
Information Technology and Services
11.6%
 
Newspapers
12.0%
Internet
8.9%
 
Internet
8.0%
Education Management
5.4%
 
Computer Software
8.0%
Marketing and Advertising
4.5%
 
Other
44.0%
Other
8.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Adam C.
User in Internet

Chartbeat is basically Google Analytics "Real-Time" on steroids with a really nice UI. I like that it allows you to get a really good picture of what's going on with your site in real time. Also, their customer service is killer and they get back to...

G2 Crowd User in Computer Software

I began using Pendo back when they were just in the beginnings of their product! It has been very exciting to see them grow and how powerful Pendo has gotten over the last 3+ years. Our team lives and breathes by this product, especially the guides and NPS....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

What Chartbeat offers we also receive from a variety of other partners & platforms, so there's significant overlap at times

G2 Crowd User in Computer Software

Reporting is pretty simplistic and limited, am limited in answering more interesting questions and pushing richer analytics out to team members.

 
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 No videos provided.

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

 No downloads provided.
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Kate from G2 Crowd

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