Compare Chartbeat vs Pendo

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comparison of Chartbeat vs. Pendo
based on data from user reviews. Chartbeat rates 4.2/5 stars with 23 reviews. Pendo rates 4.6/5 stars with 89 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Chartbeat
Pendo
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Chartbeat
Chartbeat
4.2
Based on 23 reviews
Pendo
Pendo
4.6
Based on 89 reviews
Optimized for quick response
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 22 reviews)
8.8
(Based on 85 reviews)
Ease of UseSee More
Ease of UseSee More
9.3
(Based on 22 reviews)
8.4
(Based on 85 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 8 reviews)
8.6
(Based on 50 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.7
(Based on 9 reviews)
8.8
(Based on 56 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.9
(Based on 16 reviews)
9.2
(Based on 77 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 7 reviews)
9.6
(Based on 52 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 22 reviews)
9.6
(Based on 84 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
21.7%
16.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.8%
73.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.4%
10.3%
 
Publishing
16.0%
Computer Software
58.6%
 
Newspapers
12.0%
Information Technology and Services
11.3%
 
Media Production
12.0%
Internet
7.5%
 
Sports
8.0%
Marketing and Advertising
5.3%
 
Online Media
8.0%
Education Management
5.3%
 
Other
44.0%
Other
12.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Heads up display is great to quickly see what’s working on the homepage

Jeff B.
Administrator in Computer Software

Pendo has deep tools for understanding customer journeys and segmentation, and they are easy to use and understand.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

What Chartbeat offers we also receive from a variety of other partners & platforms, so there's significant overlap at times

G2 Crowd User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

 
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Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

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Kate from G2 Crowd

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